8 days ago
Full TimeMid Level
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Skills Gap Analyzer
Compare your skills with the requirements for Senior English CS ( B2 - C1 ) and see what you need to learn
About the company
COB Solution
Business Consulting and Services
Company Description COB Solution is dedicated to empowering medical providers with efficient operations, optimized workflows, and innovative solutions that enhance patient care and support sustainable growth. The company focuses on streamlining clinical and administrative processes so healthcare teams can devote more attention to patients. By combining technology and specialized services, COB Solution helps clients improve performance, reduce operational friction, and adapt to evolving industry demands. Team members contribute directly to meaningful improvements in healthcare delivery and provider success.
Role Description The Senior English CS (B2–C1) role at COB Solution is a full-time, on-site position based in Cairo, Egypt. In this role, you will provide advanced English customer service support to medical providers and internal teams, handling inquiries, resolving issues, and ensuring clear, professional communication in English. You will assist with training and coaching colleagues on effective English communication, contribute to documentation and translation of materials, and help maintain consistent language standards across customer-facing channels. Daily activities include responding to calls and messages, updating records, coordinating with cross-functional teams, and supporting continuous improvement of workflows and service quality.
Qualifications