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Nozomi Networks
Nozomi Networks
Senior Customer Success Manager
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Location
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Job type
Posted
Yesterday
Apply before
December 22, 2026
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You apply on Nozomi Networks’s own site.
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Our Partners give Tech Ladies' applications priority review as they source candidates.
CompanyNozomi Networks is the leader in OT and IoT cybersecurity, keeping the world's critical infrastructure cyber resilient through real-time asset visibility, threat detection, and AI-powered analysis. We protect the toughest operational environments — from energy and healthcare to manufacturing and beyond.
Industry
Technology
Company size
251-1000
Headquarters
San Francisco
Funding
Private
WebsiteLinkedIn
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Job DescriptionNow is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.
For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.
If this sounds like you, read on. You could be the next "Nozomier"!
In This Role, You Will:
To Be Successful In This Opportunity, You Will Have:
*Core Competencies:** Active Listening and Communication * Business Insight and Acumen * Drive for Results (Get things done) * Emotional Intelligence (EQ), Interpersonal skills and Empathy * Objection Handling, Influencing and Negotiation * Planning & Organizing * Professional & Technical Expertise * Relationship Building and Customer Focus * Resilience and Adaptability * Solution Orientated Mindset * Teamwork, Collaboration and Cultural Alignment
*Who We Are And What We Stand For:*Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
*Our Global Benefits*All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
Need to know informationSuccessful candidates will be subjected to background verification checks.
Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.
For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.
If this sounds like you, read on. You could be the next "Nozomier"!
In This Role, You Will:
To Be Successful In This Opportunity, You Will Have:
All Of Our Benefits Are Customized To The Country You Are Based In, Naturally We Want To Get The Best Out Of Our Nozomiers, So We Provide The Best Benefits Packages, Such As:
Need to know informationSuccessful candidates will be subjected to background verification checks.
Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.Interested in this role?
Apply Now Apply Now
Why apply via Tech Ladies
Our Partners give Tech Ladies' applications priority review as they source candidates.
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