üöÄ WE'RE HIRING | Senior Business Analyst ‚Äì B2B (Telecom)
Are you an experienced Business Analyst with a strong background in Telecommunications and Enterprise B2B solutions? This opportunity could be your next career move!
üìç Location: Amman, Jordan
üíº Experience: 10+ Years
üåê Domain: Telecommunications ‚Äì B2B / Enterprise
üéØ ABOUT THE ROLE:
We are looking for a highly experienced Senior Business Analyst – B2B to analyses, define, and document business requirements for enterprise telecommunications products, sales, and service processes.
The role involves working closely with business stakeholders, solution architects, and development teams to translate business needs into functional specifications and user stories, ensuring alignment across CRM, Billing, and Order Management systems.
üõ†Ô∏è KEY RESPONSIBILITIES:
• Gather, analyse, and document B2B business requirements and enterprise processes.
• Translate business needs into functional specifications and detailed user stories.
• Collaborate with solution architects and development teams to support solution design.
• Analyse business and technical impacts across CRM, Billing, and Order Management systems.
• Support testing activities and User Acceptance Testing (UAT), ensuring requirements are met and obtaining business sign-off.
• Maintain accurate and up-to-date requirements, functional specifications, and process documentation.
⭐ REQUIRED SKILLS & QUALIFICATIONS:
• 10+ years of experience in Business Analysis within the Telecommunications B2B / Enterprise domain.
• Strong understanding of B2B telecom products, enterprise sales, and service processes.
• Hands-on knowledge of CRM, Order Management, and Billing systems.
• Experience with telecom platforms such as:
• Strong experience in business process modelling using BPMN.
• Proven ability to gather and document business requirements and develop functional specifications and user stories.
• Hands-on experience with Jira and Confluence.
• Experience supporting testing, UAT, and business sign-off activities.
