POSITION SUMMARY
To manage and streamline the Request for Information (RFI) process for our correspondent banking network. This role serves as the critical bridge between SGB and our global banking partners, ensuring that all bilateral inquiries, compliance questionnaires, and due diligence requests are handled accurately, comprehensively, and efficiently. The ideal candidate brings deep subject matter expertise in correspondent banking operations, Anti-Money Laundering (AML) regulations, and compliance frameworks.
KEY RESPONSIBILITIES
RFI Management & Due Diligence
- Serve as the primary point of contact within FIG for all incoming RFIs and compliance questionnaires from correspondent banks and financial institutions.
- Work with Compliance to review and maintain SGB's Wolfsberg Group Correspondent Banking Due Diligence Questionnaires (CBDDQ).
- Draft, review, and assemble comprehensive response packages to RFIs and compliance queries. Proactively manage the periodic refresh cycle for correspondent banking KYC/KYB files, ensuring zero disruption to SGB’s active nostro accounts.
- Maintain a centralised, up-to-date repository of standard RFI responses, institutional documentation, and compliance policies to accelerate turnaround times.
AML & Compliance Oversight
- Review and interpret complex compliance inquiries from partner banks, collaborating with SGB’s central AML/Compliance teams to formulate accurate and risk-appropriate responses.
- Identify potential compliance risks or gaps highlighted during the RFI process and escalate these to senior FIG management and the Chief Compliance Officer.
Stakeholder & Relationship Management
- Liaise directly with relationship managers at partner banks to clarify ambiguous RFI requests and negotiate realistic submission deadlines.
- Partner cross-functionally with internal stakeholders—including Legal, Risk, Operations, and Compliance—to gather specialised data required for complex RFI submissions.
- Represent the FIG team in compliance-focused meetings, audits, and calls with correspondent banks.
QUALIFICATIONS REQUIREMENTS
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or CGSS (Certified Global Sanctions Specialist) are highly desirable.
- Minimum of 4–7 years of experience in banking or financial services, with at least 3 years specifically focused on correspondent banking, RFI management, or FIG compliance.
- Proven track record in completing, interpreting, and managing the Wolfsberg Group Correspondent Banking Due Diligence Questionnaires (CBDDQ) and other standard industry compliance inquiries.
- Deep operational knowledge of AML, CTF, KYC, and Sanctions compliance principles as they apply to cross-border payments and correspondent banking.
- Demonstrated experience in networking, managing relationships, and clarifying complex requests with relationship managers at partner banks and internal stakeholders.
- Strong analytical capability with the proven ability to synthesise complex regulatory policies and internal guidelines into clear, professional external communications.
- Highly organised project management skills, with the ability to manage multiple, time-sensitive RFI deadlines simultaneously without compromising accuracy.
- Proficiency with standard banking compliance screening tools, KYC/KYB file management, and database repository maintenance.
- Exceptional written and verbal communication skills, adept at tailoring complex compliance narratives for external institutional partners while maintaining an unwavering commitment to the bank's regulatory standards.
