Company Description Retailerbook KSA supports retail, wholesale, distribution, warehousing, and multi-location businesses in building more connected and efficient operations. The company focuses on identifying operational challenges that limit growth and applying practical technology to improve visibility, control, efficiency, and customer experience. Retailerbook provides an integrated platform that includes ERP, POS, inventory, purchasing, warehouse management, sales, accounting, CRM, and operational reporting, along with digital and AI capabilities such as customer journey improvement, business websites, Google Business presence, WhatsApp integration, and automation. The team emphasizes understanding business problems before proposing solutions and shares practical knowledge with business owners and operational leaders on topics like inventory control, branch management, AI adoption, and scalable operations. Retailerbook KSA aims to create a learning journey where technology is explained through real business challenges, enabling better visibility, better decisions, and better operations.
Role Description This full-time Sales Specialist role is a hybrid position based in the Madinah Region, with a combination of on-site work and some work-from-home flexibility. The Sales Specialist will identify and engage potential clients, present Retailerbook KSA’s solutions, and manage the full sales cycle from initial contact to closing deals. Day-to-day responsibilities include understanding client business challenges, preparing and delivering product demonstrations, responding to inquiries, and maintaining accurate records in CRM and sales systems. The role involves building long-term relationships, coordinating with internal teams to support implementation, and providing training and guidance to clients on how to maximize the value of Retailerbook’s platform. The Sales Specialist will also contribute to sales planning, reporting, and continuous improvement of sales processes.
Qualifications
- * Candidates should possess strong Communication skills to clearly explain solutions, present value propositions, and engage with diverse stakeholders.
- Candidates should possess Customer Service skills to handle inquiries, resolve concerns, and maintain positive, trust-based client relationships.
- Candidates should possess Sales skills to prospect, qualify leads, manage pipelines, negotiate, and close opportunities in B2B environments.
- Candidates should possess Training and Sales Management skills to guide clients on product use, support adoption, and contribute to structured sales processes.
- Experience in retail, distribution, or ERP/POS solutions is highly beneficial, along with familiarity with CRM tools and basic reporting.
- Ability to work effectively in a hybrid setup in the Madinah Region, with strong time management, self-organization, and goal orientation.
- Relevant education in Business, Marketing, or a related field is preferred, and proficiency in English and Arabic is an advantage.
