Key Responsibilities
- Greet and assist customers in selecting frames, lenses, and accessories suited to their prescription, lifestyle, and aesthetic preferences
- Achieve individual and store sales targets consistently
- Provide expert advice on lens types, coatings, brands, and trending eyewear styles
- Process sales transactions accurately using the POS system
- Handle customer queries, repairs, adjustments, and after-sales service professionally
- Maintain visual merchandising standards and ensure the store floor is well-presented at all times
- Build long-term customer relationships to drive repeat business and referrals
- Stay updated on new collections, promotions, and product launches
- Support stock management, inventory counts, and replenishment activities
- Collaborate with optometrists and other team members to ensure seamless customer experience
Required Skills & Qualifications
- 1–3 years of retail sales experience, preferably in eyewear, luxury fashion, or optical retail
- Strong interpersonal and communication skills in English (Arabic is a plus)
- Passion for fashion, lifestyle products, and customer service
- Ability to work in a fast-paced, target-driven retail environment
- Basic understanding of optical terminology and lens products (training provided)
- Proficiency in POS systems and MS Office basics
- Flexible to work shifts, weekends, and public holidays
Retail Sales · Customer Service · Optical Retail · Visual Merchandising · Product Knowledge · Upselling · POS Systems · Team Collaboration · Inventory Management · Communication Skills · Fashion Retail · Sales Targets
