Group Commercial Assistant – Valeria Hotels & Resorts
Location: Marrakesh | Full-time, on-site
Role Description
Valeria Hotels & Resorts is looking for a Group Commercial Assistant to support the Group Commercial Direction across three properties: Valeria Madina and Valeria Dar Atlas in Marrakech, and Valeria Jardins d’Agadir.
The role combines commercial coordination, rate and promotion administration, and sales performance reporting. Working closely with the hotels’ reservation teams, the successful candidate will help ensure that commercial offers are implemented accurately, partner requests receive timely follow-up, and management has clear information to support sales decisions.
Key Responsibilities
- Load and update approved rates on the booking engine and relevant sales systems, ensuring accuracy across dates, room categories and conditions.
- Enter and monitor promotional offers, checking booking windows, travel periods, discounts and applicable conditions.
- Prepare daily booking pickup reports and highlight significant changes or periods requiring commercial attention.
- Analyse occupancy, room nights and revenue by month, partner and market segment.
- Track performance against the previous year and budget, and prepare clear reports for the Group Commercial Direction.
- Support the preparation and follow-up of commercial proposals, group enquiries and partner requests.
- Coordinate with reservation teams to ensure that approved rates, offers and booking conditions are correctly applied.
- Maintain accurate commercial records, including contracts, rate sheets, promotions and partner correspondence.
- Support sales campaigns and follow up on agreed commercial actions across the three hotels.
Qualifications
- Previous experience in hotel sales support, reservations, tourism or a similar commercial coordination role.
- Good command of Excel, including formulas, tables and the preparation of clear performance reports.
- Familiarity with hotel reservation systems, booking engines and digital sales tools.
- Strong numerical skills and attention to detail when handling rates, dates, discounts and booking data.
- Excellent organisational skills, with the ability to manage several priorities and follow up consistently.
- Professional proficiency in French and English; Arabic and additional languages are an advantage.
- Clear communication skills and the ability to work effectively with partners and teams across several properties.
- A proactive, reliable and discreet approach, with respect for confidential commercial information.
- Availability to work full-time, on-site in Marrakesh.
