Company Description Atheel CX, part of Atheel Holding established in 2016, is a diversified customer experience solutions provider serving clients across 25 industries. With operations spanning the UAE, KSA, and Egypt, and multiple strategic delivery sites in Egypt, the company manages over 5 million monthly transactions with a 5,000-seat capacity and a workforce of 20,000 employees. Atheel CX supports more than 150 clients with multilingual capabilities in 15+ languages, including Arabic, English, French, German, and Spanish. The organization is recognized for its strong focus on quality, security, and compliance, holding globally respected certifications such as ISO 9001, ISO 18295, ISO 27001, and PCI DSS. This robust infrastructure and commitment to excellence make Atheel CX a strong environment for professionals looking to grow in sales, marketing, and customer experience.
Role Description The Sales and Marketing Specialist is a full-time, on-site role based in Qesm El Maadi. This position is responsible for identifying and pursuing new business opportunities, managing sales pipelines, and supporting key accounts to drive revenue growth. The role includes developing and executing marketing campaigns, preparing sales and marketing materials, and coordinating with internal teams to align messaging and offerings. Day-to-day tasks involve conducting market research, analyzing customer needs, delivering product and service presentations, and participating in training initiatives for sales and customer service teams. The specialist will also track performance metrics, prepare regular reports, and contribute to continuous improvement of sales and marketing strategies in line with Atheel CX’s standards.
Qualifications
· Follow up on inbound & outbound leads generated from marketing campaigns
· Present company services and marketing solutions to potential clients
· Coordinate with the marketing team on campaigns and promotions
· Prepare proposals, quotations, and follow-up communications
· Maintain accurate CRM records and sales reports
· Support upselling and cross-selling activities
· Experience in sales, marketing, or business development is preferred
· Strong communication and negotiation skills
· Goal-oriented with a strong closing mindset
· Ability to understand marketing and digital service offerings
· Professional presentation and client-handling skills
