Company Description Souhoola is a financial services company that provides consumer finance and installment products to a wide range of customers, including both banked and non-banked segments. The company leverages advanced technology to offer point-of-origination solutions with instantaneous installment and personal loan approval. Souhoola is strongly sales-oriented and focuses on building long-term partnerships with retail merchants to create mutual value for merchants and consumers. As part of its core mission, the company promotes financial inclusion to help communities achieve sustainable improvements in quality of life. Team members join an environment that values innovation, customer focus, and responsible growth.
Role Description The Sales Specialist is a full-time, hybrid role based in Az Zaqāzīq, with the flexibility for some work-from-home arrangements. In this role, the Sales Specialist will identify and engage potential customers, explain Souhoola’s consumer finance and installment products, and support customers through the application and approval process. The role includes developing and maintaining relationships with retail merchant partners, ensuring that merchant staff understand and can effectively offer Souhoola’s products. The Sales Specialist will monitor sales performance, follow up on leads, and provide after-sales support to maintain high levels of customer satisfaction. Day-to-day activities also involve collaborating with internal teams, preparing basic sales reports, and contributing to continuous improvement of sales processes and customer experience.
Qualifications
* Candidates should possess strong Communication and Customer Service skills to interact effectively with customers and merchant partners.
* Candidates should possess solid Sales and Sales Management capabilities to drive product uptake and achieve assigned sales targets.
* Candidates should possess Training skills to support merchant staff and ensure accurate product knowledge and effective selling practices.
* Relevant experience in consumer finance, banking, or retail sales is highly beneficial.
* Ability to work in a hybrid environment, manage time effectively, and adapt to a high-paced, target-driven setting.
* Proficiency in basic computer applications and CRM or sales tracking tools is an advantage.
* A diploma or bachelor’s degree in Business, Finance, Marketing, or a related field is preferred.
