We are looking for an experienced Restaurant Manager with a strong background in restaurant operations, team leadership, and customer service.
The ideal candidate should have hands-on experience managing restaurant operations, driving sales performance, maintaining service standards, and leading Front-of-House (FOH) and Back-of-House (BOH) teams.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring smooth service delivery and operational efficiency.
- Monitor sales performance and work towards achieving assigned revenue targets.
- Ensure consistent implementation of company policies, operational procedures, and service standards.
- Supervise and coordinate FOH and BOH teams, ensuring high standards of customer service and food quality.
- Manage staff performance, training, motivation, and development.
- Monitor operational costs and support improvements in efficiency, quality, and cost control.
- Coordinate with senior management on sales plans, operational priorities, and promotional activities.
- Ensure employees are familiar with menu offerings, new product launches, and service procedures.
- Review operational performance and recommend improvements to enhance customer satisfaction and profitability.
- Support the supervision and performance monitoring of assigned restaurant outlets.
- Monitor market trends and competitor activities to identify opportunities for improvement.
Requirements:
- Minimum 3 years of relevant experience in restaurant operations, preferably in a Restaurant Manager or similar supervisory role.
- Strong understanding of restaurant operations, including FOH and BOH management.
- Experience in team leadership, staff development, and performance monitoring.
- Good understanding of restaurant sales, cost control, and operational planning.
- Strong customer service, communication, and problem-solving skills.
- Ability to multitask and work effectively in a fast-paced restaurant environment.
- Fluency in Arabic and English is required.
- Bachelor's degree in a relevant field is preferred.
