Company Description
TIME Hotels, established in Dubai in 2012, is recognized for its innovative approach to hospitality by offering a collection of hotels, serviced apartments, and residences. Known for its energetic leadership and respectful service, the company delivers a high-standard upscale lodging experience. With a diverse and experienced team, TIME Hotels ensures exceptional hospitality for both business and leisure travelers. As an industry leader, TIME Hotels is committed to providing world-class service and creating memorable experiences for its guests, partners, and team members alike.
Role Description
This is a full-time, on-site role for a Reservations Agent at Cairo, Egypt. The Reservations Agent will handle daily tasks such as managing customer bookings via phone and email, assisting with inquiries regarding availability and pricing, and ensuring smooth coordination of reservations and special requests. The role involves maintaining clear communication with customers and internal teams to provide exceptional service and create a seamless guest experience.
Qualifications
- Very good command in English both written and spoken
- Proficiency in Phone Etiquette and Reservations management
- Strong Customer Service and Communication skills
- Attention to detail and organizational skills
