Whizmo is your all-in-one mobile money solution symbolizing the essence of financial democracy in the United Arab Emirates. It is a service offering from Whizpay Technology LLC, licensed by The Central Bank of the UAE. What truly makes us an ‘all-in-one’ solution is that we combine every aspect of your daily finances into a single, easy-to-use app with a suite of comprehensive services, ensuring seamless transactions. For more ; Whizmo: Overview | LinkedIn
Please note that this position will be hired through our outsourced employment partner.
Permanent Role.
Key Responsibilities, Duties and Accountabilities
A. Regulatory Reporting & Engagement
– Coordinate and support assigned CBUAE regulatory reports and submissions, including collecting and validating inputs, checking completeness and
consistency, tracking deadlines, and maintaining supporting records for review and approval by the authorised owner.
– Coordinate information gathering and prepare draft responses and supporting evidence for CBUAE queries, information requests and examinations, for
review and approval through the applicable governance process.
– Maintain regulatory documentation, assessment records, submission logs and action trackers, and provide periodic updates to the Senior Compliance
Manager on deadlines, compliance status, outstanding requests and open gaps.
– Coordinate and support assigned CBUAE consumer protection reporting, self-assessments and related regulatory returns, in collaboration with relevant
stakeholders.
B. Regulatory Interpretation & Compliance Advisory
– Analyse applicable CBUAE regulations, circulars, notices, standards and rulebooks to identify relevant obligations and document their practical
implications for Whizmo’s products, services, processes, policies and controls.
– Provide practical compliance guidance and recommendations to relevant business and control functions on CBUAE requirements, escalating material,
complex or ambiguous interpretations to the Senior Compliance Manager.
– Coordinate with Compliance, Risk, Legal, Operations, Finance, Technology and other relevant stakeholders to assess regulatory requirements and
support their implementation.
– Conduct compliance assessments of proposed products, services, fees, terms and conditions, customer-facing materials and customer journeys before
launch; document findings and recommendations, and escalate material concerns through the established approval process. Final product approval
remains with the authorised decision-maker.
C. Obligations Register, Policy Mapping & Gap Analysis
– Establish, maintain and periodically update the regulatory obligations register and inventory for applicable CBUAE requirements, including consumer
protection and market conduct obligations, coordinating with relevant control owners to validate completeness.
– Map applicable regulatory obligations to relevant internal policies, procedures, controls and business processes, working with designated control
owners to validate the mapping.
– Conduct and document gap assessments against applicable requirements; agree remediation action owners and target dates with relevant
stakeholders, monitor progress and supporting evidence, and escalate overdue or material gaps. Business and control owners remain accountable for
implementing their actions.
D. Horizon Scanning & Regulatory Change Management
– Monitor CBUAE circulars, regulatory updates, notices, guidance and other relevant developments to identify new or amended requirements applicable
to Whizmo, and maintain a record of relevant developments.
– Conduct and document regulatory impact assessments covering relevant products, services, business processes, systems, policies and internal controls,
and escalate material implications for review.
– Coordinate regulatory change implementation with relevant stakeholders, including action planning, responsibilities, target dates, progress monitoring
and evidence of completion; escalate delays and unresolved dependencies.
E. Consumer Protection & Market Conduct
– Interpret applicable CBUAE Consumer Protection Regulation and Standards requirements and conduct assigned monitoring to assess compliance with
relevant fair treatment, disclosure, transparency, product suitability and other applicable obligations.
– Assess customer-facing materials, terms and conditions, fees and charges disclosures and relevant customer journeys against applicable consumer
protection requirements; document findings and recommendations and escalate material concerns.
– Analyse complaint trends and available root-cause information from a compliance perspective to identify recurring issues and potential consumer
detriment; coordinate escalation of material or systemic conduct concerns to the appropriate owner.
– Identify and document potential conduct risks, coordinate agreed corrective actions with relevant business and control owners, monitor progress and
closure evidence, and escalate overdue or material issues.
F. Role Boundaries & Governance
– The role manages assigned regulatory compliance workstreams and provides analysis, recommendations, monitoring and coordination within the
established Compliance governance framework.
– Formal regulatory submissions, external responses and material regulatory positions remain subject to applicable review, approval and delegatedauthority requirements.
– Business and control-function owners remain accountable for implementing requirements and completing their assigned remediation actions.
– Final product and business decisions remain with the relevant authorised decision-makers.
– This job title does not, by itself, constitute appointments as the designated AML/CFT Compliance Officer, MLRO or another formally approved
regulatory function
Minimum Qualification
– Bachelor’s degree in Finance, Banking, Business Administration, Law, Compliance or a related field.
– Professional certification such as ICA (International Compliance Association) or equivalent is an advantage.
Minimum Experience
– Preferably 4–5 years’ hands-on experience in regulatory compliance, regulatory reporting, regulatory change, compliance advisory or consumer
protection within the UAE financial services sector, ideally at a bank, payment service provider, FinTech, exchange house or other CBUAE-regulated
entity.
– For this Specialist role, 4–5 years of relevant experience is preferred. Candidates with 3–4 years may be considered where they demonstrate strong
practical CBUAE regulatory knowledge and the ability to independently manage assigned workstreams. The role does not require independent
ownership of all regulatory engagement or formal sign-off authority.
Job-Specific Skills
– Strong working knowledge of applicable CBUAE regulations, circulars, rulebooks, standards and regulatory reporting requirements within the UAE
financial services environment.
– Practical experience maintaining regulatory inventories and obligations registers, mapping requirements to policies and controls, conducting gap
assessments and documenting regulatory impact assessments.
– Hands-on experience in regulatory horizon scanning, interpreting new or amended requirements and coordinating regulatory change implementation.
– Ability to map regulatory obligations to relevant policies, procedures, controls and business processes, and to identify and document gaps.
– Experience coordinating and supporting regulatory submissions, gathering and validating information, maintaining evidence, and coordinating
implementation across multiple departments.
– Working knowledge of the CBUAE Consumer Protection Regulation and Standards and applicable complaints management and market conduct
requirements; practical experience assessing customer-facing journeys or analysing complaint trends is desirable.
– Working knowledge of the CBUAE Retail Payment Services and Card Schemes Regulation and the Stored Value Facilities Regulation is an advantage.
– Strong analytical, documentation and evidence-management skills, with the ability to translate complex regulatory requirements into clear, practical
actions and recommendations.
– Effective written and verbal communication and stakeholder-management skills, including the ability to explain regulatory requirements clearly and
follow up on actions across departments.
– Experience with GRC tools, regulatory obligations registers or regulatory reporting platforms is an advantage.
– Arabic language skills are an advantage.
Core Competencies
- Regulatory Interpretation & Analysis · Regulatory Change Management · Regulatory Reporting Coordination · Regulatory Obligations
- Mapping · Gap Assessment & Remediation Tracking · Documentation & Evidence Management · Consumer Protection & Market Conduct ·
- Attention to Detail & Accuracy · Stakeholder Management · Communication & Escalation
Ready to Join the Whizmo Team?
At Whizmo, we’re passionate about innovation, collaboration, and making a meaningful impact. If you’re excited about this opportunity and eager to contribute to a dynamic and supportive environment, we’d love to hear from you. Let’s create something extraordinary together—apply today and take the first step toward an exciting career with Whizmo!
