Job Purpose: As first contact person to the school, the receptionist will deal with all enquiries knowledgeably, efficiently and courteously.
Job Scope: Welcomes all guests to the school and answers to all phone enquiries.
Key accountabilities:
· Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.
· Provide information about the schools (curriculum, admission procedure, tours, administration structure, etc.).
· Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
· Provide information in regards to school programs, events, functions, activities, examinations and timings.
· Relate courteously with visitors and welcomes them to the school. Maintain reception area presentable and clean at all times.
· Gather and communicate updated information on School events, activities and meetings through daily bulletin.
· Maintain a Visitor Register of all visitors to the school and books school tours
· Coordinate the school’s mail delivery system and liaise with courier services.
· Assist with Secretarial tasks assigned as and when reasonably required by Supervisor.
· Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
· Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
· Attend staff meetings and serve on committees as required.
Perform other duties as requested by direct & dotted reporting line managers / supervisors.
Skills
· Excellent English speaking and writing skills.
· Qualifications in telephone operator’s practices, telephone exchange systems.
· Proficient secretarial and computer skills.
· A minimum of 1 year experience working as receptionist, preferably in a school
