Company Description CARVE is a Lagree-based fitness studio that offers Lagree training, kettlebell strength classes, and yoga for recovery, providing a comprehensive approach to fitness and wellness. The studio is powered by a dedicated team of instructors who focus on helping clients train consistently, safely, and effectively. CARVE promotes a supportive, high-energy environment where members can improve strength, endurance, and overall well-being. Team members are encouraged to contribute to a positive studio culture centered on client experience and results.
Role Description The Receptionist role at CARVE - Lagree Fitness is a full-time, on-site position based in Amman. The Receptionist will greet clients, manage check-ins and class bookings, answer phone calls and messages, and provide information about studio services and schedules. Daily tasks include handling front desk operations, processing payments, maintaining client records, and coordinating with instructors to ensure smooth class transitions. The role also involves keeping the reception area organized, assisting with membership inquiries, and supporting studio events or promotions. The Receptionist is expected to deliver professional, friendly customer service and uphold CARVE’s standards for a welcoming, efficient studio experience.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and courteously with clients.
- Proficiency in receptionist duties and clerical skills, including managing schedules, records, and front desk operations.
- Excellent phone etiquette and comfort handling inquiries, bookings, and follow-ups via phone and digital channels.
- Organizational skills, attention to detail, and reliability in managing daily tasks in a fast-paced environment.
- Basic computer skills and familiarity with booking or point-of-sale systems.
- Ability to work on-site full-time in Amman, including possible early morning, evening, or weekend shifts as needed.
- Interest in fitness and wellness; prior experience in a gym or studio environment is a plus.
- Previous experience in reception, front desk, or customer-facing roles is preferred.