Company Description Second Step is a leading provider of HR, staffing, payroll, and outsourcing services with main offices in Egypt, Iraq, Jordan, Lebanon, and Libya. The organization delivers comprehensive recruitment, manpower supply, payroll, and deployment solutions to help clients secure and manage suitable talent for their business goals and projects. Second Step primarily serves clients and employers across the GCC and MENA regions and is recognized for successfully placing employees at multiple levels in sectors such as information technology, e-commerce, telecommunications, and retail. Through a broad portfolio of services including recruitment, outsourcing, assessment, and HR consulting, Second Step supports demanding assignments and diverse organizational needs. The company offers a professional environment that values quality, reliability, and strong client relationships.
Role Description The Receptionist role at Second Step is a full-time, on-site position based in Amman, Jordan. The Receptionist will manage the front desk, greet visitors, and ensure a welcoming and professional environment for clients, candidates, and partners. Day-to-day tasks include answering and directing phone calls, handling inquiries, scheduling appointments, and maintaining visitor logs. The role also involves performing clerical duties such as managing correspondence, filing documents, organizing meeting rooms, and supporting office coordination. The Receptionist will collaborate with HR and administrative teams to ensure smooth operations and consistent communication across the office.
Qualifications
- Candidates should possess strong phone etiquette and the ability to professionally handle incoming and outgoing calls.
- Candidates should possess solid receptionist duties skills, including greeting visitors, managing front desk operations, and coordinating appointments.
- Candidates should possess clerical skills such as filing, data entry, document handling, and basic office administration.
- Candidates should possess effective communication skills, both verbal and written, to interact clearly with clients, colleagues, and visitors.
- Candidates should possess customer service skills to provide courteous support, resolve inquiries, and ensure a positive visitor experience.
- Additional beneficial qualifications include proficiency in MS Office, familiarity with office equipment, strong organizational abilities, and attention to detail.
- Fluency in Arabic and good command of English, along with prior experience in a receptionist or front desk role, are considered an advantage.
