Company Description Mariana Hotel is a modern hospitality destination in Erbil, Kurdistan Region, offering comfortable accommodation and exceptional service to business and leisure guests. The hotel combines quality, professional hospitality, and a range of services to meet diverse guest needs, including stays, dining, events, and gatherings. With a welcoming atmosphere and high service standards, Mariana Hotel focuses on creating experiences where every guest feels valued and well cared for. The hotel is committed to supporting Erbil’s growing hospitality and tourism sector and providing a positive environment for both guests and team members.
Role Description The Receptionist is responsible for greeting guests, managing check-in and check-out procedures, and ensuring a smooth front desk experience. Day-to-day tasks include answering phone calls, responding to guest inquiries, managing reservations, and coordinating with housekeeping and other hotel departments. The role also involves handling payments, maintaining accurate records, and providing clear information about hotel services, facilities, and local attractions. This is a full-time, on-site position based at Mariana Hotel in the Erbil Plains District, requiring consistent presence at the front desk and a professional, courteous approach to guest interaction.
Qualifications
