25 days ago
Full TimeJunior
Loading description...
Skills Gap Analyzer
Compare your skills with the requirements for Receptionist and see what you need to learn
About the company
WeCare Labs
Medical Practices • 1-50 employees
Company Description
WeCare Labs, part of WeCare Medical, is a healthcare provider committed to delivering quality laboratory services and a professional patient experience. We are looking for dedicated professionals to join our team in Alexandria.
Role Description
WeCare Labs is hiring an experienced and customer-oriented Receptionist to join our team in Alexandria.
Key Responsibilities:
Welcome and assist patients and visitors professionally.
Handle phone calls and respond to patient inquiries.
Manage appointments and coordinate daily reception activities.
Maintain accurate patient records and ensure proper documentation.
Support smooth daily operations at the reception desk.
Provide excellent customer service and contribute to a positive patient experience.
Job Details:
Location: 2 Mahmoud Hassan Fahmy Street, off Abu Qir Street, behind Mobil Gas Station, Ibrahimia, Alexandria.
Working Hours: 8:30 AM – 3:30 PM.
Shift System: Rotational shifts.
Day Off: Friday.
Employment Type: Full-time.
What We Offer:
Competitive salary.
Social and medical insurance.
50% employee discount on eligible dental clinic services and laboratory tests at WeCare facilities.
A professional and supportive work environment.
Learning and professional development opportunities.
Qualifications
Previous experience in reception or a front-desk position is required.
Previous experience in medical laboratories or healthcare facilities is preferred.
Excellent communication and customer service skills.
A professional and welcoming attitude when dealing with patients and visitors.
Good organizational skills and the ability to manage appointments and patient inquiries.
Ability to handle phone calls, maintain accurate records, and coordinate daily reception activities.
Good computer skills and attention to detail.
Ability to multitask and work effectively within a team.
How to Apply