About the Company
Al Wefaq Jordanian Automotive is the official and exclusive dealer of ROX Motor in Jordan, an international luxury new energy vehicle brand known for its all-terrain range-extended SUVs. As the brand grows in Jordan, we are building an aftersales team that delivers a premium experience to every ROX owner.
Key Responsibilities
- Carry out pre-delivery inspections (PDI) on new vehicles and final inspections on repaired vehicles, and verify that they comply with quality standards.
- Track first-time fix and repeat repair rates and report the results.
- Investigate repeat repairs and identify root causes.
- Check diagnostic accuracy and the quality of technical reports.
- Control quality-related rework and its warranty cost.
- Follow up on quality-related customer complaints.
- Raise corrective actions, assign owners, and close them on time.
- Share findings with technicians and support continuous improvement.
Requirements
- 5+ years as an automotive technician or in a technical role, including at least 2 years in quality control or inspection.
- Diploma or bachelor's degree in automotive or mechanical engineering, or equivalent technical experience.
- Strong diagnostic skills and knowledge of vehicle systems.
- Experience with hybrid or electric vehicles is preferred.
- Good command of Arabic and English, and comfort with dealership systems and Microsoft Office.
- Attention to detail and clear technical reporting.
Interested candidates can send their CVs to the following email address:
Info@rox-jordan.com
