Profile Snapshot
Title: Quality Assurance & Food Safety Manager
Location: Kuwait
Position Type: Full Time
Department: Quality
What Will Your Day Look Like?
The Quality Assurance & Food Safety Manager oversees and leads the quality control operations within a manufacturing plant. He/she is primarily responsible for crafting and implementing policies that prioritize the efficiency of products or services, supervising and evaluating the performance of the workforce, and setting standards and procedures that align with Agthia’s goal.
How Will You Make an Impact?
- Manage all aspects of product quality and food safety throughout the company to meet FSMA and GFSI requirements such as HACCP, SQF, FSVP certification.
- Ensure Quality Manual, procedure, and work instructions are followed, and changes are done as per the system.
- Perform regular Quality checks of the mills, factories, warehouses, and storing containers and ensure they all comply with the company’s standards.
- Perform quality assurance audits to ensure that the organization meets industry standards for best practices.
- Map customer requirements, identify improvement areas & implementing measures to maximize satisfaction levels.
- Keep senior management updated on significant developments that are identified during Quality Assurance activities.
- Maintain and improve the company's food safety management systems in compliance with regulatory requirements and company policies.
- Implement and maintain the company's food safety procedures, such as HACCP, BRC, or similar programs.
- Work closely with the QA team to ensure that food safety is integrated into the overall quality management system.
- Monitor supplier performance and verify that they meet or exceed the company's expectations for food safety.
- Investigate customer complaints, determine the root cause and take corrective action to prevent recurrence.
- Ensure timely and effective communication with customers regarding quality and food safety issues.
- Ensure adherence to all relevant quality, health, safety, and environmental procedures, instructions, and controls.
- Ensure workspace is within the company’s GMP (good manufacturing practice) and 5S standards.
- Follow hygiene and uniform requirement as per company policy and standards.
- Report on any possible problem or hazard present in the working area.
- Assist in the preparation of timely and accurate departmental statements and reports to meet Agthia and department requirements, policies, and standards.
- Knowledge of food safety and quality standards.
- Knowledge of Quality Control Techniques.
- Knowledge of different food production processes.
- Timely & accurate preparation of departmental statements and reports.
Qualifications, Experience & Skills
- Bachelor of Technology - Food Technology.
- BS in Food Science, Food Technology, or any related field.
- 5-7 years of experience in food safety and quality control systems.
