Role Overview
The Project Manager will be responsible for planning, coordinating, and overseeing travel projects from initial inquiry to post-trip follow-up. You will work closely with clients, suppliers, and internal teams to deliver smooth, well-executed travel solutions for individuals, groups, and businesses.
Responsibilities
- Manage end-to-end travel projects including itinerary design, bookings, logistics, and budgeting.
- Liaise with clients to understand their needs and create customized travel plans.
- Coordinate with suppliers (airlines, hotels, transport, guides, etc.) to ensure smooth execution.
- Oversee travel documentation including visas, insurance, and permits.
- Ensure compliance with travel regulations and company policies.
- Monitor project timelines and budgets, and handle any changes or disruptions.
- Manage group travel logistics for events, tours, and corporate trips.
- Provide support during travel in case of emergencies or last-minute changes.
- Maintain accurate records and reports on all travel activities.
- Continuously evaluate and improve internal travel planning processes.
Requirements
- Bachelor’s degree in Tourism, Business Administration, or related field.
- 3+ years of experience in travel planning, operations, or project management within a travel agency.
- Strong organizational and time-management skills.
- Excellent communication and client-facing skills.
- Familiarity with booking systems (GDS like Amadeus, Sabre, or Galileo is a plus).
- Ability to work under pressure and manage multiple projects simultaneously.
- High attention to detail and a proactive approach to problem-solving.
- Proficiency in Microsoft Office or similar tools.
