We are looking for a local Egypt-based Product Owner to lead end‑to‑end delivery for our banking chatbot initiative. The ideal candidate will have strong experience in product delivery, requirements gathering, stakeholder management, and a solid understanding of the banking domain. Experience working on chatbots or conversational AI is a strong advantage.
Key Responsibilities
- Drive product planning, prioritization, and delivery for the banking chatbot across the Egypt region.
- Conduct requirement gathering, user-story documentation, and alignment with business and technology teams.
- Perform data and trend analysis to identify opportunities for chatbot enhancement and optimization.
- Collaborate closely with local business stakeholders, operations, compliance, and technology teams.
- Lead cross-functional meetings and present progress, risks, and insights to senior leadership.
- Ensure all deliverables meet banking regulatory requirements and follow regional norms.
- Support continuous improvement by monitoring chatbot performance, gaps, and customer experience insights.
Required Skills & Qualifications
- 3–7 years of experience in product ownership, business analysis, or similar roles.
- Strong banking domain knowledge—retail, digital banking, customer journeys, and operations.
- Experience in chatbot platforms, conversational AI, or digital CX is an added advantage.
- Excellent skills in stakeholder management, communication, and presentation.
- Ability to analyze large data sets and extract actionable insights.
- Must be a local Egyptian candidate, familiar with local banking behaviors and customer expectations.
