- Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape and across Egypt, delivering integrated technology solutions that help organisations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialised business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.
About the role
We are hiring a product manager to own our portfolio of internal products and turn it into a managed, outcome-driven product line.
Today these products are shaped mainly by engineering. They work technically, but they often ship without a clear business problem, complete requirements, user journeys, or a definition of done. This role closes that gap: you will be the single owner of what we build and why, while engineering continues to own how.
You will bring structure first—a clear inventory, a roadmap, a backlog people trust, and a repeatable discovery-to-delivery process—and then keep the products moving toward measurable value for their users.
Key responsibilities
Product ownership and strategy
- Build and maintain an inventory of all internal products: purpose, users, owners, status, and known gaps.
- Define a vision, target users, and success metrics for each product, and decide which to invest in, consolidate, or retire.
- Own a single, prioritised roadmap across the portfolio and keep it aligned with management priorities.
Discovery and requirements
- Interview stakeholders and end users to understand real business processes and pain points before work starts.
- Turn needs into clear epics and user stories with acceptance criteria, business rules, edge cases, and non-functional needs.
- Produce process flows, user journeys, and low-fidelity wireframes, working with UX on the final design.
- Make sure every feature has a defined problem, a measurable outcome, and an agreed definition of done.
Backlog and delivery
- Own and groom the product backlog in Azure DevOps (or the team's tool), with explicit priorities and trade-offs.
- Run or join sprint planning, reviews, and demos; accept or reject work against acceptance criteria.
- Work with engineering leads on scope, sequencing, and release plans without dictating technical solutions.
- Coordinate UAT with business users and track issues through to closure.
Process and governance
- Introduce a lightweight, repeatable product process: intake, discovery, prioritization, delivery, release and feedback.
- Set documentation standards (product briefs, PRDs, release notes, user guides) and keep them current.
- Define and track product KPIs such as adoption, usage, task completion, support tickets and user satisfaction.
Stakeholder management
- Act as the single point of contact between business stakeholders and the delivery teams for product decisions.
- Communicate roadmap, progress and risks clearly to management and users.
- Manage competing requests and say no, with reasons, when a request does not serve the product's goals.
Requirements
- 8+ years in product management, product ownership or business analysis, with at least 3–5 years owning a product end to end.
- Hands-on business analysis experience: requirements elicitation, process modelling (BPMN or similar), user stories and acceptance criteria.
- Proven record of bringing structure to an unstructured product area — roadmaps, backlogs and processes built from scratch.
- Experience working closely with engineering teams in Agile/Scrum; comfortable with Azure DevOps, Jira or similar.
- Enough technical literacy to discuss APIs, integrations, data and architecture trade-offs with engineers — without needing to code.
- Strong written documentation skills: PRDs, briefs, flows and release notes that others can act on.
- Confident stakeholder management, including pushing back and negotiating scope with senior and technical people.
- Fluent English; Arabic is required.
- Bachelor's degree in Information Systems, Computer Science, Business or a related field.
Nice to have
- Product certification such as CSPO, PSPO, Pragmatic Institute, or a BA certification (CBAP, CCBA, PMI-PBA).
- Experience managing a portfolio of several internal or B2B products at once.
- Background in enterprise or government software, including HR, workflow, document management or ERP-style systems.
- Familiarity with product analytics tools and setting up usage tracking.
- UX fundamentals: running usability sessions and sketching wireframes in Figma.
