Job Summary:We are seeking a Dell Personal Computing Product Manager to support the sales team in product configuration, sizing, BOM preparation, bid creation, and pricing coordination. The role involves working closely with vendors and distributors to ensure accurate product selection, competitive pricing, and timely preparation of commercial proposals.
Accountability & Responsibilities:
- * Provide pre-sales and commercial support to the Sales Team for Dell Personal Computing products.
- Perform product sizing and configuration assessments based on project requirements and technical specifications.
- Prepare Bills of Materials (BOMs) and support bid and tender preparation.
- Coordinate with vendors and distributors to obtain competitive pricing, product availability, and delivery lead times.
- Prepare and review product quotations and commercial proposals in coordination with the Sales Team.
- Follow up on pricing requests, special offers, and product updates to ensure timely and accurate responses to sales requirements.
- Maintain effective communication and coordination with internal sales teams, vendors, and distributors.
- Stay updated on Dell Personal Computing products, specifications, and market developments.
- Investigate and resolve billing discrepancies and payment disputes in coordination with internal departments.
- Negotiate payment arrangements and settlement plans when necessary.
- Escalate critical and non-responsive accounts to management and recommend appropriate actions.
- Monitor collection performance and recommend process improvements to increase collection efficiency.
- Support management with cash flow forecasting and collection analysis.
- Ensure monthly and quarterly collection targets are achieved.
- Maintain accurate customer records, collection logs, and documentation.
- Provide guidance and support to junior collection team members when required.
- Ensure compliance with company policies, financial procedures, and collection standards.
Requirements:
- * 3+ years of experience in the IT industry, preferably in product management, pre-sales, or commercial operations.
- Good understanding of personal computing products, preferably Dell laptops, desktops, and workstations.
- Knowledge of product sizing, configuration, BOM preparation, and bid creation.
- Experience coordinating with IT vendors and distributors is an advantage.
- Bachelor's degree in Engineering, preferably Computer, Communications, Electronics, or a related discipline.
- Very good command of English, both written and spoken.
- Very good communication, negotiation, and interpersonal skills.
- Strong analytical skills, attention to detail, and organizational abilities.
- Ability to coordinate effectively with multiple stakeholders and meet deadlines.
