About the company
US Federal Government
Government Administration • 1,000+ employees
Role Description
We are seeking creative, analytical, and solutions-oriented professionals for the positions of Product Designer / Business Transformation Consultant. These roles focus on improving products, enhancing customer experiences, optimizing business processes, and supporting organizational innovation. Successful candidates will contribute to product development, strategic planning, process improvement, and the implementation of practical solutions that align with business objectives and user needs.
Product Designers are responsible for researching user requirements, developing design concepts, and creating functional and visually appealing product experiences. Key duties include conducting user research, preparing wireframes and prototypes, developing design specifications, and evaluating product usability. They collaborate with product managers, engineers, researchers, and other stakeholders to translate ideas into effective design solutions. They also review user feedback, identify usability challenges, refine design concepts, and maintain consistency across product interfaces and features. Their work supports the development of intuitive, accessible, and customer-focused products that meet functional and commercial requirements.
Business Transformation Consultants focus on evaluating business operations, identifying improvement opportunities, and supporting organizational change initiatives. Responsibilities include analyzing existing workflows, assessing operational performance, gathering stakeholder requirements, and recommending strategies to improve efficiency and effectiveness. They may assist with process mapping, business case development, digital transformation projects, change management activities, and implementation planning. They also prepare reports, monitor project progress, and collaborate with business leaders and cross-functional teams to ensure that transformation initiatives deliver measurable outcomes.
Both roles require structured problem-solving, effective communication, and the ability to translate complex requirements into practical recommendations. Professionals in these positions support innovation, stakeholder collaboration, continuous improvement, and the development of solutions that enhance both customer value and organizational performance.
Qualifications