- Lead and support a team of approximately three product designers.
- Translate complex problems into clear, intuitive user experiences.
- Map user journeys, flows, processes, and system interactions.
- Understand how services and systems work beyond individual screens.
- Turn ideas into compelling stories that stakeholders can understand and support.
- Use AI and prompting to rapidly create and test live prototypes using our existing design system.
- Plan and run usability testing and turn findings into actionable improvements.
- Work closely with product, technology, business and government stakeholders.
- Facilitate conversations, challenge assumptions and negotiate when necessary.
- Make decisions rather than waiting for perfect information.
- Bring clarity when requirements, stakeholders or systems are complex.
- Coach the team to become more effective, autonomous and outcome driven.
6–8+ years of product/UX design experience, with substantial experience managing stakeholders and navigating complex organizations.
particularly strong in:
- UX craft and problem-solving
- User-flow and journey mapping
- Systems thinking
- Storytelling and communication
- Usability and user research
- Stakeholder management and negotiation
- Facilitation and decision-making
- Leading and developing designers
Experience working with government products, services or similarly complex organizations is highly valuable.
Arabic fluency is required.
