Job Title: PRO & Client Relations Officer
Location: Dubai, UAE
Employment Type: Full-Time
Job Description
We are looking for a reliable, organized, and proactive PRO & Client Relations Officer to join our team in Dubai. The ideal candidate will be responsible for handling government-related documentation and transactions, company driving duties, and payment collection activities while ensuring timely and professional service.
Key Responsibilities
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Handle Public Relations Officer (PRO) duties, including government transactions, document submissions, renewals, and follow-ups with relevant authorities.
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Assist with visa processing, Emirates ID applications, labor and immigration documentation, trade license renewals, and other government-related procedures, as required.
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Drive company staff, documents, and materials safely to designated locations.
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Collect payments, cheques, and other documents from clients according to company procedures.
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Follow up with customers regarding outstanding payments and collection schedules.
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Submit collected payments and cheques to the accounts department promptly and maintain accurate collection records.
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Visit clients, government departments, banks, and other business locations as required.
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Maintain the company vehicle in good condition and ensure timely servicing and cleanliness.
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Maintain confidentiality, follow company policies, and provide professional customer service.
Qualifications and Requirements
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Proven experience in PRO, driving, and collection-related duties in the UAE.
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Valid UAE driving license with a good driving record.
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Good knowledge of UAE roads, government departments, and relevant online government portals.
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Familiarity with visa processing, immigration, labor, and other PRO procedures.
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Experience in payment collection, cheque handling, and customer follow-up.
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Good communication, negotiation, and interpersonal skills.
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Honest, trustworthy, punctual, and well-organized.
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Ability to work independently, manage multiple tasks, and meet deadlines.
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Basic computer skills and the ability to maintain accurate records.
