Job Title: Presales Engineer
Company: Amanah Teknologia
Department: Sales & Business Development
Employment Type: Full-Time
Job SummaryAmanah Teknologia is seeking a motivated and technically skilled Presales Engineer to support the sales team in identifying customer requirements, designing suitable technology solutions, and preparing technical proposals. The successful candidate will act as a technical advisor to customers and internal teams, ensuring that proposed solutions meet business needs, technical specifications, and budget requirements.
Key Responsibilities1. Technical Solutions & Design
- * Analyze customer requirements and recommend appropriate software and technology solutions.
- Gather and document business and technical requirements from prospective clients.
- Design tailored solutions that align with customer needs and company offerings.
- Prepare technical proposals, solution descriptions, diagrams, and technical submittals.
- Review RFPs, RFIs, and tender documents to ensure technical compliance.
- Highlight the technical advantages and competitive strengths of proposed solutions.
-
Sales & Customer Support
- * Collaborate closely with the sales team throughout the sales cycle.
- Participate in customer meetings, technical discussions, presentations, and product demonstrations.
- Explain technical concepts and solution benefits to both technical and non-technical stakeholders.
- Address customer inquiries and provide technical clarifications.
- Support the sales team in identifying new business opportunities and developing customer relationships.
-
Pricing & Vendor Coordination
- * Prepare technical quotations and cost estimates in coordination with the sales team.
- Coordinate with suppliers, vendors, and technology partners to obtain pricing and technical information.
- Evaluate alternative solutions based on functionality, cost, and customer requirements.
- Support the preparation of commercial proposals and bills of quantities when required.
-
Internal Coordination & Market Research
- * Coordinate with sales, technical, project management, and implementation teams to ensure solution feasibility.
- Ensure a smooth handover of approved solutions to the implementation team.
- Stay updated on emerging technologies, products, and market trends.
- Monitor competitors and identify opportunities to improve the company's solution portfolio.
- Maintain accurate technical documentation and proposal records.
Job Requirements
- * Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
- 1–3 years of experience in presales, technical sales, software solutions, or a related technical role.
- Strong understanding of software products, IT solutions, and technology concepts.
- Experience preparing technical proposals, responding to RFPs/RFIs, and conducting presentations is an advantage.
- Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
- Relevant technical or vendor certifications are an advantage.
- Excellent verbal and written communication skills in English; Arabic is an advantage.
- Strong analytical, problem-solving, presentation, and interpersonal skills.
- Ability to manage multiple opportunities and meet deadlines.
Key Competencies
- * Technical solution design and requirements analysis.
- Customer-focused and consultative selling.
- Technical documentation and proposal writing.
- Presentation, communication, and negotiation skills.
- Teamwork, organization, and attention to detail.
- Proactive attitude and willingness to learn new technologies.
Key Performance Indicators (KPIs)
- * Quality and accuracy of technical proposals.
- Timely completion of presales activities and submissions.
- Technical compliance with customer requirements.
- Support provided to sales opportunities and conversion rates.
- Customer satisfaction and internal stakeholder feedback.
- Effective coordination with vendors and implementation teams.
