Company Description ChillOut is a customer-focused retail fuel provider offering gasoline services alongside a variety of additional convenience offerings. The company is committed to delivering safe, efficient, and reliable service to drivers and local communities. ChillOut emphasizes cleanliness, service quality, and a welcoming environment at all station locations. Team members are encouraged to uphold strong operational standards and contribute to a positive customer experience. The Cairo location is part of a growing network of stations that support both individual customers and commercial clients.
Role Description The Petrol Station Manager is a full-time, on-site role based at ChillOut’s station in Cairo. The manager oversees daily station operations, including fuel dispensing activities, shop and forecourt cleanliness, and compliance with safety and environmental regulations. Responsibilities include supervising and scheduling staff, monitoring inventory levels for fuel and retail products, and coordinating deliveries to ensure continuous availability. The role involves managing cash handling procedures, reconciling daily sales, and preparing basic reports on performance and expenses. The manager also addresses customer inquiries and issues, ensures proper use and maintenance of equipment, and implements company policies and promotional activities to support revenue growth.
Qualifications
* Experience in retail or service operations management, preferably in fuel, convenience store, or similar environments.
* Strong leadership and team supervision skills, including staff scheduling, coaching, and performance monitoring.
* Knowledge of basic safety, health, and environmental regulations relevant to fuel handling and station operations.
* Proficiency in basic math, cash handling, and point-of-sale systems, with attention to accuracy and accountability.
* Effective communication and customer service skills, with the ability to handle complaints and resolve issues calmly.
* Organizational and problem-solving abilities to manage multiple tasks, prioritize work, and respond to operational challenges.
* Comfort with simple reporting tools and spreadsheets to track sales, inventory, and staff schedules.
* High school diploma or equivalent; additional vocational or business training is beneficial.
* Flexibility to work shifts, weekends, and holidays as required by station operations.
* Previous experience in Cairo or familiarity with local regulations and customer expectations is an advantage.
