Key Responsibilities
Pre-Delivery Inspection
• Perform comprehensive Pre-Delivery Inspections on all new vehicles in line with OEM-defined check sheets, delivery standards, and dealership processes
• Verify mechanical systems, electrical functions, fluid levels, battery health, software status, and cosmetic condition before release for delivery
• Inspect body panels, paint condition, interior trim, lighting systems, tyres, and all factory-fitted equipment to ensure zero visible defects
• Activate, configure, and update vehicle systems including infotainment, telematics, connected services, and OEM software updates where required
Defect Identification & Rectification
• Identify and document transit damage, manufacturing defects, missing components, or quality issues prior to vehicle handover
• Perform minor rectifications immediately where possible and escalate major technical or cosmetic issues to the Workshop Supervisor for resolution
• Coordinate with Body Shop, Polisher, Parts, and Accessories teams to ensure complete rectification before final delivery approval
• Ensure all corrective actions are completed within agreed timelines to avoid delivery delays and customer dissatisfaction
Accessory Fitment & Vehicle Preparation
• Install approved accessories and dealer-fit options in accordance with OEM standards and dealership quality requirements
• Verify correct fitment, functionality, and final appearance of all installed accessories before release
• Conduct final road tests where required and confirm valet readiness, fuel level, EV charging status, and delivery presentation standards
• Prepare the vehicle for final handover and release it to the Sales or Handover team with full documentation completion
Quality, Safety & Reporting
• Maintain accurate PDI records, defect logs, accessory installation reports, and rectification history within the Dealer Management System (DMS)
• Ensure compliance with OEM warranty policies, transit damage procedures, stockyard controls, and pre-delivery audit requirements
• Follow all workshop safety procedures, PPE usage standards, housekeeping expectations, and HSE compliance protocols
• Support continuous improvement initiatives related to delivery quality, defect prevention, and operational efficiency within PDI operations
Skills
Educational Requirements
• Automotive Diploma, Vocational Certificate, or equivalent technical qualification
• OEM PDI certification or manufacturer technical training is highly preferred
Experience Requirements
• Minimum 2–4 years of workshop, PDI, or vehicle preparation experience within a franchised automotive dealership environment
• Previous hands-on exposure to new vehicle delivery preparation and OEM PDI processes is strongly preferred
• Experience with passenger vehicles, premium brands, or EV delivery preparation is considered an advantage
Technical Skills
• Strong mechanical and electrical understanding sufficient to verify factory condition and delivery readiness
• Familiarity with OEM diagnostic tools and systems for software updates, configuration, and system activation
• Ability to interpret PDI check sheets, accessory fitment guides, OEM bulletins, and technical service procedures
• Basic working knowledge of DMS platforms for job booking, accessory requests, and defect reporting
• Awareness of EV-specific PDI requirements including battery charge level, HV safety checks, and software validation
