About the Role
We are seeking a highly motivated Specialist – Information Technology (Oracle EBS Technical Function) to support the development, maintenance, enhancement, and technical administration of Oracle E-Business Suite (EBS) solutions supporting enterprise and aviation MRO operations.
The successful candidate will provide hands-on technical expertise across Oracle EBS custom development, integrations, reports, workflows, interfaces, and system support while ensuring performance, security, reliability, and compliance with IT governance standards.
Key Responsibilities
- Oracle EBS Technical Development & Customization (30%)
- Develop, modify, test, and maintain Oracle EBS custom components, reports, personalizations, and extensions.
- Develop and support RICEW components including:
- Reports
- Interfaces
- Conversions
- Extensions
- Workflows
- Utilize PL/SQL, Oracle Forms, Oracle Reports, XML Publisher, and Oracle Workflow to deliver technical solutions.
- Follow Oracle development standards, coding practices, version control requirements, and internal IT governance.
- Participate in code reviews and implement recommended improvements.
- Ensure all developments are tested and documented prior to deployment.
- Technical Analysis, Design & Integration (25%)
- Collaborate with functional consultants and business stakeholders to understand requirements and translate them into technical specifications.
- Perform technical analysis and contribute to design, development, testing, and deployment activities.
- Develop and maintain integrations between Oracle EBS and internal/external systems.
- Support configuration and technical enablement of Oracle EBS modules.
- Assess technical impacts, risks, and dependencies related to system enhancements.
- Participate in technical design reviews and solution discussions.
- Application Support, Troubleshooting & Issue Resolution (20%)
- Provide technical support for Oracle EBS incidents, service requests, and production issues.
- Investigate application, interface, workflow, reporting, and data-related issues.
- Perform root cause analysis and implement corrective actions.
- Monitor incidents and service requests to ensure SLA compliance.
- Maintain system stability, reliability, and data integrity.
- Coordinate with infrastructure teams, vendors, consultants, and technical stakeholders to resolve issues effectively.
- Performance Tuning & System Optimization (15%)
- Monitor the performance of Oracle EBS components, database objects, interfaces, and reports.
- Identify and resolve technical performance issues.
- Optimize SQL queries, PL/SQL packages, concurrent programs, reports, and interfaces.
- Support upgrades, migrations, patches, and system enhancement activities.
- Conduct post-implementation validation and performance checks.
- Escalate significant performance and capacity risks as required.
- Documentation, Testing & Collaboration (10%)
- Prepare and maintain:
- Technical specifications
- Code documentation
- Test scripts
- Deployment instructions
- Technical user guides
- Execute unit and system testing activities.
- Support business users and functional consultants during UAT.
- Document technical solutions, issues, configurations, and lessons learned.
- Provide regular updates on progress, risks, and dependencies.
- Support internal and external audit requirements.
Qualifications
Education
- Bachelor's Degree in:
- Computer Science
- Information Technology
- Computer Engineering
- Or a related discipline
- Oracle E-Business Suite Technical Certification is an advantage.
- Oracle Database, Integration, or Development Certifications are considered a plus.
Experience
- 5–7 years of experience in Oracle E-Business Suite technical development and application support.
- Hands-on experience with:
- PL/SQL
- Oracle Forms
- Oracle Reports
- XML Publisher
- Oracle Workflow
- Experience developing and supporting RICEW components.
- Strong knowledge of Oracle EBS architecture and modules including:
- Financials
- Supply Chain
- HRMS
- Experience with integrations, troubleshooting, testing, deployment, and support activities.
- Aviation or MRO industry experience is an added advantage.
Key Competencies
Oracle EBS Technical Development
Strong hands-on capability in developing, enhancing, testing, and supporting Oracle EBS technical solutions.
Technical Analysis & Problem Solving
Ability to analyze business requirements, troubleshoot issues, and implement effective technical solutions.
RICEW Development & Support
Experience building and maintaining Reports, Interfaces, Conversions, Extensions, and Workflows.
ERP Integration & Architecture Knowledge
Good understanding of Oracle EBS architecture, databases, and integration methodologies.
Performance & Data Integrity
Ability to identify and resolve performance-related challenges while ensuring system reliability and data accuracy.
Testing & Quality Assurance
Experienced in technical testing, defect resolution, and ensuring adherence to approved requirements.
Technical Documentation & Communication
Strong documentation capabilities with effective communication across technical and business teams.
Collaboration & Delivery Discipline
Ability to manage assigned deliverables, follow change-control processes, and consistently meet deadlines.
