Client is expanding its Oracle Banking Digital Experience platform across GCC countries and international banking locations and is seeking an experienced OBDX Techno-Functional SME / to support this transformation.
The successful candidate will act as the subject-matter expert for the OBDX digital banking channel and its interactions with other bank systems, country-specific applications, infrastructure, networks, and enterprise services.
The role will cover technical analysis, functional interpretation, solution design, vendor-build validation, deployment, testing, integration, performance, production support, and continuous platform improvement.
Key Responsibilities
OBDX Platform Ownership
- Act as the technical and techno-functional subject-matter expert for Oracle OBDX.
- Support OBDX Corporate Banking implementations across GCC and international banking locations.
- Work closely with GTB Product Owners, Business Analysts, Operations, QA, Architecture, Infrastructure, Security, and Technology teams.
- Understand the OBDX platform architecture, components, configurations, integrations, and deployment model.
- Support product design and implementation based on business requirements.
- Provide technical guidance on OBDX capabilities, limitations, dependencies, and country-specific requirements.
- Maintain knowledge of product upgrades, patches, technology trends, and platform enhancements.
Requirements and Solution Analysis
- Analyze business and technical requirements for digital banking and corporate banking capabilities.
- Translate business requirements into vendor-specific functional and technical documentation.
- Review product designs, solution documents, interface specifications, and implementation proposals.
- Identify gaps, dependencies, technical risks, and impacts on existing applications.
- Perform end-to-end impact assessments for change requests.
- Recommend solutions that consider:Business value.
- Existing applications.
- Scalability.
- Stability.
- Security.
- Total cost of ownership.
- Operational supportability.
- Country and regulatory requirements.
- Resolve conflicting business and technical requirements.
Vendor Build and Deployment
- Coordinate with Oracle and implementation vendors.
- Review and validate vendor builds against approved requirements.
- Support environment setup, release packaging, configuration, deployment, and validation.
- Coordinate deployments across development, test, UAT, pre-production, and production environments.
- Track deployment issues, defects, dependencies, and vendor actions.
- Support production releases and post-deployment validation.
- Ensure deployments comply with bank governance, architecture, security, audit, and change-management requirements.
Integration and API Management
- Analyze OBDX integrations with core banking, GTB, payment, authentication, customer, account, transaction, notification, and country-specific systems.
- Document integration architecture, data flows, interfaces, dependencies, and error scenarios.
- Support API design, exposure, security, testing, and monitoring.
- Work with API Connect or equivalent API-management platforms.
- Understand REST APIs, JSON/XML, synchronous and asynchronous integrations, authentication, authorization, and error handling.
- Support integration with country applications, networks, and bank infrastructure.
- Investigate interface failures and coordinate resolution with dependent teams and vendors.
Testing and Quality
- Support SIT, regression testing, integration testing, performance testing, and UAT.
- Define testing strategy, scenarios, cases, entry criteria, exit criteria, and readiness requirements.
- Support functional and technical validation of OBDX features.
- Coordinate testing across business, Operations, QA, Technology, and vendors.
- Analyze failed test cases and determine whether issues relate to configuration, code, data, environment, infrastructure, network, or integration.
- Track defects and coordinate resolution.
- Validate fixes and support regression testing.
- Participate in performance tuning and capacity assessments.
Production Support and Optimization
- Analyze OBDX and integration-related production issues.
- Participate in root-cause analysis.
- Support incident, problem, and change management.
- Recommend issue prioritization based on business impact, risk, severity, and operational consequences.
- Monitor platform performance and operational stability.
- Identify opportunities for process optimization and automation.
- Support business and Operations according to agreed SLAs.
- Coordinate with vendors on issue resolution and service improvement.
Governance, Security, and Risk
- Ensure technology initiatives receive required approvals from:Information Security Governance.
- Technology Architecture.
- Infrastructure.
- Change Advisory Boards.
- Other relevant governance forums.
- Support hardware sizing, capacity planning, resilience, availability, and performance assessments.
- Ensure designs and deployments meet audit, security, risk, and compliance requirements.
- Follow the bank’s operational-risk policy and technology procedures.
- Maintain system documentation, technical specifications, deployment records, and audit evidence.
Stakeholder Management and Leadership
- Manage stakeholders during business-process reviews, solution workshops, design discussions, and release activities.
- Communicate technical issues and recommendations clearly to business users and senior technology leaders.
- Influence decisions by presenting options, impacts, risks, and recommendations.
- Coordinate cross-border teams and country stakeholders.
- Support product training for Business and Operations users.
- Coach team members and support knowledge transfer, backup coverage, and professional development.
