About Satel
Satel invests in carefully selected assets and runs residential buildings and compounds across Riyadh, home to residents of every nationality and background. We are not a developer. Our work begins once the building is finished, and we own everything that happens inside it from that day on.
When a community is run well, nobody notices the effort. Rent comes in on time. Units are ready before they are requested. Faults are fixed before anyone has to complain. None of that happens by chance. It is the daily work of someone who reads the numbers early and owns the result when they move.
The Role
The Operations Manager heads Satel's Operations Division and its three units: Tenancy and Contracts, Facilities and Services, and Community Operations. The portfolio covers standalone residential buildings and larger serviced compounds, all held to one standard.
The System Already in Place
You will not be starting from scratch. The division already runs on a written operating framework that is in daily use.
The full framework is walked through at interview. Your first ninety days are for running it, tightening it and finding its gaps, not for designing it.
What You Are Measured On
You own three numbers: rent collection, asset readiness and avoidable operational loss. Each has a fixed threshold, agreed with leadership before you join. You also own the clock:
These are the terms of the role, not targets on a slide. The exact thresholds are shared during the interview process.
Decision Authority
Your authority over operating expenditure (OPEX) is set by each property's approved operating budget and by the management agreement for that asset, whether the owner is a fund, a corporate holder or a private individual.
Reading the agreement before you spend is part of the job. Owners delegate different things, and knowing where each line sits is on you.
You take direct control of any at-risk or critical case instead of waiting for it to reach you. You re-order unit priorities when service levels are at risk. You give any cross-unit conflict one named owner and a deadline before the day ends. When anything in the operation stalls, finding the cause, naming the owner and getting it moving again is yours.
Where Your Scope Starts
Revenue owns the commercial journey up to lease signing. Operations takes over at handover and owns the resident and asset cycle from then on. That boundary is written down, and keeping the handover clean is part of the role.
What We Are Looking For
Your current title may be different. Property Manager, Compound Manager, Community Manager, Residential Operations Manager, Residence or Rooms Division Manager, or Facilities Manager with resident-facing scope all fit this role.
Not a general operations role. Operations experience limited to manufacturing, logistics, healthcare or retail, with no residential, compound, hospitality or facilities exposure, will not be shortlisted.
The Reality of the Role
This is a field role that comes with an office, not the other way round. Residential communities are busiest, and most tested, in the evenings and at weekends. You will be there when it matters, including outside standard hours, with recovery time managed within the week. Apply only if that rhythm suits you.
Why Satel
You will lead a division whose system is already built and whose authority is already defined. You will report to leadership that wants the numbers straight and the problems early, and you will not spend your first year asking permission to decide. Progress here is earned through documented achievement, not seniority or time served.
Location and Application
مدير عمليات سكنية · مدير مجمع سكني · إدارة أملاك · إدارة مرافق سكنية · الرياض
