Position Summary
Responsible for coordinating and managing day-to-day import and export shipments across the Middle East, ensuring timely delivery, cost efficiency, customer satisfaction, and compliance with operational KPIs.
Key Responsibilities
Coordinate air, sea, and land shipments for import and export operations.
Plan and monitor daily shipment pickups and deliveries.
Coordinate with customers, suppliers, vendors, and international Move One offices to ensure smooth operations.
Monitor shipment progress, provide regular updates, and proactively address delays or operational issues.
Track operational KPIs and ensure compliance with company SOPs and service standards.
Identify cost-saving opportunities, optimize shipment routing, and support revenue generation.
Maintain accurate shipment records, cost updates, and daily operational reports.
Ensure efficient use of approved vendors and competitive freight rates.
Support management with operational projects and other assigned duties.
Skills
Minimum 2 years of experience in logistics or freight operations.
University degree preferred.
Experience in international or global shipping is an advantage.
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Excellent written and spoken English.
Strong organizational, communication, and customer service skills.
Ability to multitask, work independently, and perform under pressure.
Proactive problem-solving skills with a focus on process improvement.
Flexible to work outside regular office hours when operationally required.
