We are seeking an experienced Operation Sales Manager to lead operational and commercial performance across multiple districts. This role is responsible for driving business results by leading District Operations Managers, ensuring operational excellence, and delivering consistent execution of company standards across the region.
Key Responsibilities
- Lead, coach, and develop District Operations Managers to achieve business and operational objectives.
- Drive sales performance and ensure achievement of regional targets across assigned districts.
- Monitor and improve key operational KPIs, including sales growth, customer satisfaction, product availability, inventory performance, shrinkage, wastage, quality, and cost control.
- Conduct regular operational reviews and field visits to ensure compliance with company standards and identify opportunities for continuous improvement.
- Manage regional operating budgets, workforce planning, and operational resources.
- Support new store openings by overseeing operational readiness and execution.
- Partner with Commercial and Supply Chain teams to ensure effective promotional execution and optimal stock availability.
- Ensure compliance with operational policies, quality standards, audit requirements, and loss prevention controls.
- Analyze market trends, competitor activity, and operational performance to identify opportunities that support business growth.
- Provide operational insights and recommendations to senior leadership to drive strategic decision-making.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related discipline.
- 7–10 years of progressive experience in retail operations, including multi-site or district management.
- Fluent Arabic and very good command of English.
- Strong analytical, financial, and reporting skills, with advanced proficiency in Microsoft Excel.
