Ensure the delivery of safe, efficient, and timely outpatient services during the night shift.
Monitor and ensure the implementation of OPD staffing plans to maintain service continuity and smooth patient flow.
Oversee the execution of OPD policies, procedures, and clinical guidelines, ensuring integrated and coordinated patient care.
Monitor Key Performance Indicators (KPIs) for OPD coordinators and follow up on required development and improvement plans.
Supervise the medical claims cycle in alignment with Medical Audit Department guidelines.
Monitor and follow up on staff operational schedules in coordination with specialty supervisors to ensure optimal workforce utilization.
Coordinate daily operations among OPD nursing in charge, appointment booking supervisors, and OPD coordinators to ensure effective teamwork.
Train and orient OPD staff on hospital policies, procedures, and clinical practice guidelines.
Ensure accurate attendance tracking of consultants and confirm appropriate coverage during leaves or absences to maintain service continuity.
Monitor consultant performance related to clinic attendance and average patient service time, in line with Quality Department standards, and submit monthly reports to the OPD Manager.
Maintain continuous and effective communication with patients, families, and caregivers to ensure proper information delivery and early problem resolution.
Ensure all OPD services comply with Quality Management standards, infection control policies, and Egyptian healthcare laws and regulations.
Investigate patient complaints, incidents, and violations, recommend corrective or disciplinary actions, and submit reports to the Medical Sector Head and Quality Department

Requirements:-

Bachelor’s degree in pharmacy, Medicine, Physiotherapy or Dental.
1–3 years’ experience in Medical Management.
Basic knowledge of OPD workflows and patient flow management.
Ability to supervise, coordinate, and guide medical and non-medical staff during the evening shift.
Basic Knowledge of medical claims cycles, insurance approvals, and medical audit requirements.

Loading description...

Skills Gap Analyzer

Compare your skills with the requirements for OPD Night Supervisor and see what you need to learn

About the company

Cleopatra Hospitals Group

Hospitals and Health Care • 1,000+ employees

Cleopatra Hospitals Group (“CHG”), is a healthcare investment platform with the aim of enhancing the quality and accessibility of health care in Egypt.

Core Responsibilities:-

Ensure the delivery of safe, efficient, and timely outpatient services during the night shift.
Monitor and ensure the implementation of OPD staffing plans to maintain service continuity and smooth patient flow.
Oversee the execution of OPD policies, procedures, and clinical guidelines, ensuring integrated and coordinated patient care.
Monitor Key Performance Indicators (KPIs) for OPD coordinators and follow up on required development and improvement plans.
Supervise the medical claims cycle in alignment with Medical Audit Department guidelines.
Monitor and follow up on staff operational schedules in coordination with specialty supervisors to ensure optimal workforce utilization.
Coordinate daily operations among OPD nursing in charge, appointment booking supervisors, and OPD coordinators to ensure effective teamwork.
Train and orient OPD staff on hospital policies, procedures, and clinical practice guidelines.
Ensure accurate attendance tracking of consultants and confirm appropriate coverage during leaves or absences to maintain service continuity.
Monitor consultant performance related to clinic attendance and average patient service time, in line with Quality Department standards, and submit monthly reports to the OPD Manager.
Maintain continuous and effective communication with patients, families, and caregivers to ensure proper information delivery and early problem resolution.
Ensure all OPD services comply with Quality Management standards, infection control policies, and Egyptian healthcare laws and regulations.
Investigate patient complaints, incidents, and violations, recommend corrective or disciplinary actions, and submit reports to the Medical Sector Head and Quality Department

Requirements:-

Bachelor’s degree in pharmacy, Medicine, Physiotherapy or Dental.
1–3 years’ experience in Medical Management.
Basic knowledge of OPD workflows and patient flow management.
Ability to supervise, coordinate, and guide medical and non-medical staff during the evening shift.
Basic Knowledge of medical claims cycles, insurance approvals, and medical audit requirements.

Digital Marketing Specialist

Hiring a Membership Sales Executive and an Accountant for Luxury Gym in Hadath, Beirut

Hiring a Senior Accountant with 4+ years of experience in Rabieh

Corporate Information Technology Manager

Tax Specialist – Lebanese Taxation

Order Fulfillment Coordinator

Sales Representative

Construction Procurement Engineer- Nigeria

Sales Associate

Retail Store Manager

Flying Information Management Specialist

Jr Accountant

Manager | Digital Platforms and Web Marketing Strategy | Lebanon

Insurance Consultant

Senior Director of Development

On-site B2B sales representative

Project Operations Coordinator

ERP Sales Representative

Quality Assurance Manager - Byblos

Pharmacist

Business Development Manager in Lebanon (for Syria and Iraq)

Accountant – Invoicing Specialist

Medical Sales Representative

Part-time MYP (Middle School) - Arabic Language Acquisition/Learning Diversity (ALA/LD) Arabic Teacher

Outbound Call Center Representative

Accessibility, Counseling and Inclusive Learning Manager

Outbound Appointment Setter

Lead Generation Specialist

Group Product Manager

Bistro Floor & Bar Server

Sales Marketing Officer

Network Cabling & Fiber Installation Technician

Software Engineer

Finance Specialist / Senior Specialist

Senior Mechanical Design Engineer

Radiology Technician

Full Stack-AI Developer

Inside Sales Representative (Online)

agent Consultant

Business Development Executive (Online)

Field Technician – Printing Solutions

Data And Analytics Developer

DevOps Engineer

Operations Supervisor

Human Resources Manager

R&D Manager

Senior Interior Designer

Assistant Manager Legal

BIM Architecture Engineer (Remote) - LOD 400

Executive Sales Representative

OPD Night Supervisor