18 days ago
Full TimeJunior
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About the company
Lane & Associates Family Dentistry
Medical Practices
Now Hiring : Office Manager - Angier
Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead our Angier office and help create an exceptional experience for both our patients and team members.
Position Overview
As the Office Manager, you will provide both strategic leadership and hands-on oversight of daily office operations. You'll play a critical role in driving office performance, supporting team development, and ensuring every patient receives a 5-star experience.
Key Tasks & Responsibilities
Lead day-to-day office operations, including scheduling, productivity, collections, receivables, and expense management
Drive new patient growth through community outreach and collaboration with the marketing team
Oversee the office's online reputation and encourage exceptional 5 star patient experiences
Coach, mentor, and develop team members while ensuring compliance with company policies and procedures
Manage daily closings, deposits, and month-end reporting in partnership with the Regional Director
Address patient and employee concerns with professionalism, empathy, and confidence
Facilitate ongoing staff training and development
Maintain optimal provider schedules and doctor-to-patient ratios
Lead daily morning huddles and engaging monthly team meetings
Manage inventory, ordering, and office supply needs
Participate in company initiatives, meetings, and communications
Perform additional duties as assigned
Qualifications
High School Diploma or GED required
Minimum of 2 years of dental office experience required
Minimum of 2 years of dental management experience required
Bilingual (English/Spanish) is a plus
Strong leadership, coaching, and team-building abilities
Excellent communication and interpersonal skills
Proven problem-solving and conflict-resolution capabilities
Professional, patient-focused, and service-oriented mindset
Proficient with the computer
Ability to lift up to 15–20 pounds
Benefits That Make You Smile
Competitive Pay!
Quarterly Performance Bonus Opportunities!
Comprehensive Benefits Package (Health, Dental, Vision, Life, Disability, FSA & More)!
401(k) with Employer Contribution!
Paid Time Off & Paid Holidays!
Fridays Off at 2:00 PM!
Uniform Allowance!
Paid Training & Professional Development!
Fun Team Events, Employee Recognition Programs, and Social Campaigns!
Volunteer Opportunities Through Our Smile Squad Rewards Program!
Birthday & Work Anniversary Gifts from Ownership!
Exclusive Team Perks
As the Official Team Dentist of the Carolina Hurricanes, UNC Athletics, Campbell Camels, and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events.