We are looking for an experienced Moroccan Phone Sales Representative to join our team. You will be responsible for contacting potential and existing players by phone to increase deposits, improve player retention, and bring inactive players back to the platform.
The ideal candidate is confident on the phone, has strong sales skills, and is fluent in English and Moroccan Darija/Arabic.
Location requirement: Candidates must be based in Casablanca or Rabat.
Key Responsibilities
- Make outbound calls to potential players and interested leads.
- Contact registered players who have not yet made their first deposit.
- Follow up with new players to encourage their first deposit.
- Contact existing players to maintain engagement and retention.
- Reach out to inactive players and encourage them to return to the platform.
- Answer questions, handle objections, and explain relevant promotions.
- Track calls, follow-ups, and sales results.
- Work towards individual and team sales targets.
Requirements
- * Fluent in English and Moroccan Darija/Arabic.
- Previous experience in phone sales, telesales, or customer retention.
- Experience in the iGaming industry is an advantage.
- Strong communication, persuasion, and negotiation skills.
- Comfortable making outbound calls and working towards targets.
- Self-motivated, proactive, and results-driven.
- Available to work in-office 3 to 5 days per week.
- Available to start as soon as possible.
Join Our TeamIf you have strong phone sales experience, enjoy speaking with people, and are motivated by achieving results, we would love to hear from you!
