Company Description Positive Think Management & Consultancy is a healthcare-focused consulting firm operating since 2014, dedicated to helping clients achieve measurable results and sustainable growth. The organization provides targeted services that support profitable business development and improved clinical and operational outcomes. Using a collaborative team approach, Positive Think Management & Consultancy tailors solutions to the specific needs of healthcare and medical organizations. Clients are supported in innovating, problem-solving, and adapting to evolving healthcare challenges and information technology advances to transform the way they do business. By working closely with each client, the company aims to deliver long-term, sustainable improvements.
Role Description The Medical Receptionist role is a full-time, on-site position based in Bahrain. This role is responsible for greeting patients and visitors, managing check-in and check-out procedures, and maintaining a professional and welcoming reception area. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, updating patient records, and coordinating with medical staff to support smooth clinic operations. The Medical Receptionist will also handle basic administrative duties such as filing, data entry, and managing correspondence, while ensuring that patient information is handled with confidentiality and accuracy. Collaboration with healthcare professionals and providing clear, courteous communication to patients are essential aspects of this position.
Qualifications
* Candidates should possess strong Appointment Scheduling and Receptionist Duties skills to manage patient flow and front-desk operations efficiently.
* Candidates should possess solid Phone Etiquette and customer service skills to communicate clearly and professionally with patients, families, and healthcare teams.
* Candidates should possess knowledge of Medical Terminology and Medical Office procedures to support accurate documentation and coordination with clinical staff.
* Candidates should possess basic computer literacy, including use of electronic medical records or scheduling systems, and proficiency in common office applications.
* Candidates should possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced clinical environment.
* Candidates should possess effective verbal and written communication skills in English; additional language abilities relevant to Bahrain are an advantage.
* Previous experience in a medical or healthcare reception role is preferred; a background in customer service or administration is beneficial.
* Relevant certificate or diploma in healthcare administration, office management, or a related field is an advantage.
