Company Description Sahar Al Masa is a fragrance brand dedicated to creating perfumes that express identity, elegance, and memorable moments. The company offers a wide collection of both oriental and western fragrances, as well as customized signature perfumes for individuals and businesses. With a focus on premium quality, innovation, and refined design, Sahar Al Masa aims to deliver products that embody sophistication and individuality. The brand’s vision is to become the preferred choice for customers seeking authentic, creative perfumes that leave a lasting impression.
Role Description The Manager role at Sahar Al Masa is a full-time, on-site position based in Cairo. The Manager is responsible for overseeing daily store or business operations, including managing staff schedules, supervising sales activities, and ensuring excellent customer service. This role includes monitoring inventory levels, coordinating with suppliers, and maintaining visual merchandising and product presentation standards. The Manager will track performance metrics, prepare reports, and support marketing initiatives to promote the brand and drive revenue growth. The position also involves training team members, implementing company policies, and fostering a professional, inclusive work environment aligned with the brand’s values.
Qualifications
* Candidates should possess strong leadership and team management skills, including staff supervision, coaching, and performance monitoring.
* Candidates should possess customer service and sales management skills, with the ability to build relationships, handle inquiries, and support closing sales.
* Candidates should possess operational and organizational skills, such as inventory management, scheduling, and attention to detail in store or business operations.
* Candidates should possess basic business and financial skills, including understanding of KPIs, reporting, and budgeting or cost control.
* Candidates should possess communication and interpersonal skills, with the ability to collaborate across teams and interact professionally with diverse customers and partners.
* Experience in retail, cosmetics, fragrance, or luxury goods management is highly beneficial.
* Bachelor’s degree in Business Administration, Management, Marketing, or a related field is preferred.
* Proficiency in English and Arabic, and comfort working in a fast-paced, customer-focused environment.