Baly is Iraq’s leading super app, backed by Rocket Internet. We are on a mission to reshape digital services across the region, from ride-hailing and food delivery to payments and beyond.
About The RoleWe are looking for an experienced Key Account Manager to join our Commercial team and take ownership of our key partner accounts.
In this role, you will be responsible for building and maintaining strong relationships with high-value partners, driving account performance, maximizing revenue opportunities, and ensuring long-term partner retention and growth.
The ideal candidate has a strong background in sales and account management, a proven track record of achieving commercial targets, and the ability to develop strategic partnerships.
Key Responsibilities
- Manage and develop relationships with key and high-value partner accounts.
- Drive revenue growth and improve the overall performance of assigned accounts.
- Monitor account performance against agreed targets and KPIs.
- Identify growth opportunities and develop strategies to maximize partner revenue.
- Negotiate commercial agreements, contracts, and commission terms with partners.
- Build strong, long-term relationships with partners to ensure satisfaction and retention.
- Regularly analyze account performance, identify challenges, and implement improvement plans.
- Coordinate with internal teams to resolve operational issues and ensure smooth partner experiences.
- Prepare regular performance reports and provide insights on account growth and business opportunities.
Requirements & Qualifications
- * Proven experience in Sales, Key Account Management, or Business Development.
- Strong experience managing key or high-value accounts.
- Demonstrated track record of meeting or exceeding sales targets and KPIs.
- Excellent negotiation, communication, and relationship-building skills.
- Strong commercial awareness and ability to identify revenue-growth opportunities.
- Experience managing restaurant accounts, merchant partnerships, or large-scale clients is highly preferred.
- Previous experience with a food delivery app or a similar app-based platform is a strong advantage.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple accounts effectively.
What We’re Looking For
A results-driven professional who can build strategic partnerships, take ownership of key accounts, and consistently deliver commercial growth while maintaining strong partner relationships.
