Company Description Tech Trax is a health technology company focused on reimagining how intelligent software powers health and wellness. The team builds AI-driven ERP and data solutions that help clinics, wellness centers, and medical organizations operate more efficiently and make better decisions. Its integrated ecosystem spans advanced body analytics, 3D health scans, automated clinic management, and AI-powered insights to streamline every point of the healthcare experience. Tech Trax aims to free healthcare professionals from operational complexity so they can focus on patient care, while data and technology drive growth, precision, and performance. The company’s mission is to become the global standard for AI in healthcare management.
Role Description This is a full-time, on-site Software Sales Engineer role based in Cairo, Egypt. The Software Sales Engineer will work closely with healthcare and wellness clients to understand their operational needs, demonstrate Tech Trax’s AI-driven ERP and data solutions, and translate technical capabilities into clear business value. The role involves preparing and delivering product demos and presentations, supporting the sales team with solution design, responding to technical questions, and participating in proposal development. The Software Sales Engineer will collaborate with product and engineering teams to relay customer feedback, assist with integrations and configurations, and ensure a smooth handover from pre-sales to implementation. Day-to-day responsibilities also include maintaining accurate sales documentation, contributing to sales strategies, and staying current with product updates and industry trends.
Qualifications
- Strong technical foundation in software, data, or AI systems, with the ability to understand and explain ERP and analytics solutions to non-technical stakeholders.
- Demonstrated experience in technical pre-sales, sales engineering, or solution consulting, ideally within healthcare, ERP, or SaaS environments.
- Excellent communication, presentation, and interpersonal skills, with the ability to build trust and collaborate effectively with clients and internal teams.
- Proven ability to gather requirements, analyze business processes, and map client needs to product features and technical architectures.
- Comfort working in a fast-paced, client-facing environment, with strong problem-solving skills and attention to detail.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
- Experience with healthcare workflows, clinic management systems, or health data solutions is highly beneficial.
- Fluency in English is required; proficiency in Arabic and familiarity with the regional healthcare market are strong advantages.
