You will coordinate daily operations between transport operators, customs authorities and border agencies to join a major international transportation and logistics company in Baghdad. You will monitor TIR consignments and border-crossing performance in real time, and escalate bottlenecks through the line-management channel. The role supports cooperation along the corridors linking Türkiye, Iraq, Saudi Arabia, the UAE, Qatar, Kuwait, Oman, Jordan and Syria.
Responsibilities
- Support the execution of the TIR strategy in Iraq and along the regional corridors.
- Monitor TIR operations at Iraqi border crossings, identify bottlenecks, propose corrective actions, and brief the IRU point of contact on field developments.
- Work closely with Iraqi customs officers and border agencies to streamline TIR procedures and ensure consistent application of TIR rules.
- Build working-level relationships with Iraqi authorities, including customs and the Ministry of Transport.
- Support national TIR capacity building, including TIR admission processes and approval of TIR load compartments, in compliance with the TIR Convention.
- Train TIR holders on the correct use of TIR tools, procedures and IT systems.
- Engage transport companies, freight forwarders and traders to monitor market dynamics, understand constraints on TIR usage, and promote adoption.
- Recommend procedural, regulatory and IT improvements that raise TIR efficiency.
- Support planning and execution of field missions to border crossings along the Development Road.
- Handle hotline cases raised on the ground, making sure they are logged, triaged and resolved.
- Carry out other tasks assigned by the Employer in line with objectives under the Service Agreement.
Must Have
- Bachelor's degree in Transport & Logistics, Supply Chain Management, International Trade, Economics, Business Administration, or a related field.
- At least 5 years of relevant professional experience in road transport, international transit operations, customs, or trade facilitation.
- Proven experience working with government institutions, especially customs authorities, ministries of transport and trade, chambers of commerce, international organizations and transport associations.
- Experience in capacity building, training delivery and institutional support programmes.
- Strong knowledge of road transport operations, including cross-border logistics, corridor management and freight processes.
- Solid understanding of customs procedures, transit regimes and border clearance processes.
- Arabic as mother tongue and excellent command of English.
Nice to have
- Familiarity with the TIR Convention is a strong advantage.
- Kurdish, Persian or Turkish would be an asset.
