Job Summary:
Review cases referred to the Internal Fraud Management Department, prepare reports in coordination with all bank departments, and execute detailed fraud investigation and prevention plans in line with established procedures to minimize losses, prevent recurrence, and support the recovery of the bank’s rights and assets.
Job Responsibilities:
- Review suspected cases referred to the department by various bank departments or identified through daily sample reviews.
- Conduct investigations and gather evidence in cases of suspected internal fraud, and present findings to the Department Manager.
- Document detected fraud cases and report them to management, including performing Root Cause Analysis (RCA) to identify underlying causes.
- Respond to inquiries from banks, colleagues, and relevant business units through email or internal systems to support the early detection of fraud cases. Receive and assess reports from banks and external entities regarding suspected internal fraud and communicate investigation results.
- Maintain records of all developments related to internal fraud cases and retain investigation closure documents for regulatory, legal, or authorized review purposes.
- Update and maintain the negative watchlist of customers and employees proven to be involved in fraudulent activities.
- Maintain a centralized register of all internal and external credit fraud attempts, including customer, employee, and third-party details, as well as incident circumstances and findings. Periodically circulate and communicate this register to relevant departments and branches to support blacklisting decisions and prevent the recurrence of similar fraud incidents.
- Follow up on all internal and external fraud-related legal cases in coordination with the Legal Division.
- Review contracts with external service providers and vendors from a fraud risk and prevention perspective.
Job Qualifications:
- Bachelor's degree in Accounting, Business Administration, or an equivalent field.
- Fresh graduates and candidates with 1-2 years of experience in the banking sector are preferred.
