SorsX is a fast-growing AI HRTech startup operating across the U.S. and the Middle East, and we're looking for a motivated and enthusiastic Customer Success Intern to join our growing team in Amman, Jordan.
This is a 3-month internship opportunity (4 days per week, on-site in Amman) designed for fresh graduates looking to gain hands-on experience in client relations, customer success, and business operations within a fast-paced startup environment.
What You'll Do at SorsX
- Client Communication & Relationship Management: Support daily client interactions, follow-ups, and relationship-building activities.
- Customer Success & Onboarding: Assist with onboarding new clients, understanding their needs, and ensuring a smooth customer experience.
- CRM Management: Learn to use CRM tools to manage client information, track interactions, and organize follow-ups.
- Business Development: Support client engagement activities and contribute to business growth initiatives.
- Cross-Functional Collaboration: Work closely with sales, customer success, and product teams to support client needs.
- AI Recruitment Technology: Gain hands-on experience with AI-powered recruitment tools and innovative HRTech solutions.
What You Bring to the Table
- Fresh graduate in Business, Marketing, Communications, IT, or a related field.
- No previous work experience required.
- Good communication skills in English and Arabic.
- Strong interpersonal and organizational skills.
- Interest in client relations, customer success, and business development.
- Basic knowledge of Microsoft Office or Google Workspace.
- Eagerness to learn, take initiative, and work in a fast-paced startup environment.
What You'll Gain
- 3 months of hands-on experience in a growing AI startup.
- Work with an amazing team in the AI space at our offices in Bldr Space.
- Practical exposure to client relations, customer success, and account management.
- Experience working with CRM systems and AI-powered recruitment technology.
- Opportunities to develop professional communication, problem-solving, and business skills.
- Real-world experience working alongside experienced professionals.
