About the company
SmartChoice International GCC
Staffing and Recruiting
Location: Amman, Jordan.
Employment Type: Full-time, day shift, with on-call support for critical platform issues.
Experience: Minimum 3+ years of experience in server administration, networking, EDR, and firewall management.
Infrastructure Management: Build, configure, maintain, and troubleshoot SOC servers, storage infrastructure, and backup solutions.
Security Tools Management: Install, configure, upgrade, and maintain EDR platforms and other SOC security tools such as CrowdStrike, SentinelOne, and Microsoft Defender.
National SOC Connectivity: Establish and maintain secure connectivity and integration with the NCA National SOC.
Network & Client Connectivity: Manage secure connectivity to client environments, including VPNs, network collectors, routing, and firewalls.
Platform Monitoring & Support: Monitor SOC infrastructure and security tool health, troubleshoot technical issues, and ensure platform availability.
Documentation & Administration: Maintain accurate technical documentation, configuration records, infrastructure diagrams, and operational procedures.
Technical Skills & Certifications: Strong knowledge of Linux and Windows Server administration, networking, virtualization, and security platforms. CCNA/CCNP, RHCSA, and relevant EDR or firewall certifications are preferred.
Reporting To: SOC Manager