Company Description Safe Hands Shipping Line is a licensed customs broker and freight forwarder based in Riyadh, Saudi Arabia, serving businesses that import and export by sea and air. The company provides end-to-end services including FCL sea freight, urgent B2B air freight, customs clearance, warehousing, distribution, and Importer of Record (IOR) support for foreign companies without a Saudi entity. Safe Hands Shipping Line holds TGA Freight Forwarder Broker License 42/00008120 and is certified to ISO 9001:2015 and ISO 45001:2018 standards, reflecting a strong commitment to quality and occupational health and safety. With full accountability from port to final delivery and GPS-tracked nationwide distribution, the company offers reliable logistics solutions for commercial clients in Saudi Arabia and beyond.
Role Description The Information Technology Operations Lead is a full-time, on-site role based in the Riyadh Region, responsible for overseeing the day-to-day IT operations that support Safe Hands Shipping Line’s freight forwarding, customs brokerage, and logistics services. This role manages IT infrastructure, networks, and business applications, ensuring high availability, security, and performance for systems used in customs clearance, shipment tracking, warehousing, and internal communications. The IT Operations Lead coordinates incident response, monitors system health, implements updates and patches, and works with vendors and internal teams to resolve technical issues. This position collaborates closely with operations, sales, and management to define technology requirements, support process improvement, and align IT services with regulatory and ISO standards. The role also involves leading small IT projects, documenting procedures, and mentoring team members to maintain a stable and scalable technology environment.
Qualifications
Benefits
Salary Range from 4000 to 6000 riyals.
Iqama & Transfer Fees
Medical Insurance
