Job description:
Job Duties
Under broad direction,
- Manages the IT requirements for work groups at a major office location or country.
- Responsible for "regional/local" supervision and support.
- Responsible for managing and prioritizing requests for hardware, software, systems access, and user support.
- Responsible for coordinating hardware and software installation and configuration for desktop computers, laptop computers, printers, servers, and networks.
- Reviews IT requirements to deliver the most cost- effective solutions in conformance with IT standards, policies, procedures, and best practices.
- Identifies IT opportunities to improve business or project operations.
- Leads development and implementation of effective strategies for information management and applications usage.
- Develops, reviews, and approves IT estimates.
- Acts as an escalation contact to help resolve IT service delivery and billing issues.
- Supervises others either directly or through subordinate supervisors.
- Coordinates diverse activities within a functional area.
- Interprets and applies directions originating at a higher level.
- Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.
- Job role contributes directly to value creation.
Qualifications Skills are typically acquired through completion of an undergraduate degree in related technology or business field, or equivalent work experience and 6-8 years or more experience in related IT and business processes which includes experience in IT coordination and management experience.
Profile description:
We offer:
We invest in our employees through competitive compensation plans, health benefits, work-life programs, and reward and incentive plans. We have the right people to develop the right technologies and bring innovative solutions to the industry – and we value those people as an unmatched competitive advantage.
