Key Responsibilities
1. Recruitment & Talent Acquisition
• Manage the end-to-end recruitment process for assigned vacancies, including sourcing, screening, interviewing, selection, and onboarding.
• Prepare and publish job advertisements through appropriate and approved recruitment channels.
• Screen CVs and applications to identify qualified candidates and submit shortlists within 10 working days of receiving an approved requisition.
• Coordinate interview schedules with hiring managers and candidates and conduct initial interviews to assess candidate suitability.
• Maintain candidate databases and talent pipelines to support current and future hiring needs.
• Ensure professional, timely, and positive candidate experience throughout the full recruitment process.
• Maintain weekly recruitment status updates for all open positions and report progress to the HR Supervisor.
2. Employee Administration
• Keep employee files, records, and HR documents complete, accurate, up to date, and properly filed.
• Prepare employment contracts, letters, experience certificates, and other HR-related documents in English and Arabic as required.
• Ensure employee information is accurately maintained and updated in the HR Management System (HRMS).
• Support employee onboarding, transfers, and offboarding processes, ensuring all required documentation is completed on time.
• Maintain and update job descriptions across departments as directed by the HR Supervisor.
3. Employee Relations & Support
• Respond to employee inquiries related to HR policies, procedures, and documentation within a maximum of 2 working days.
• Assist employees with HR-related requests and administrative matters professionally and confidentially.
• Support employee engagement activities and HR initiatives as directed by the HR Supervisor.
• Communicate professionally with employees and other departments.
• Help promote a positive, productive, and professional working environment across the bank.
4. HR Operations & Compliance
• Support the daily operations and administrative activities of the HR Department.
• Prepare HR correspondence and official letters in English, Arabic, and Kurdish as required.
• Ensure HR activities are conducted in full accordance with company policies, internal procedures, and applicable Iraqi labor law.
• Maintain strict confidentiality of all employees and company information at all times.
• Ensure HR records and documents are properly organized, secured, and maintained.
5. Support the Department & Other Duties
• Support the department and colleagues whenever needed.
• Assist the HR Supervisor with HR projects, departmental initiatives, and training or orientation activities when required.
• Perform any other HR-related duties as assigned by the line manager.
Qualifications & Requirements
Educational Qualifications
•Bachelor's degree in human resources, Business Administration, or a related field.
Experience
• Minimum 2 years of experience in Human Resources, Recruitment, or HR Administration. Experience in HR operations, employee records, and recruitment is preferred. Knowledge of HRMS and Iraqi Labor Law is an advantage.
Skills
• Good understanding of HR policies, procedures, and Iraqi labor law.
• Strong recruitment and talent acquisition skills.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office (especially Excel and Word) and HRMS.
• Strong written and verbal communication skills in English and Arabic.
• Ability to handle confidential information with discretion.
• Kurdish language is an advantage.
