Responsibilities: Align with Group HR, main duties and responsibilities as follows:
Talent Acquisition & Onboarding
- Lead and oversee the end-to-end recruitment and onboarding process to ensure an efficient and positive candidate and hiring manager experience.
- Develop and implement effective sourcing strategies to attract, assess, and hire high-caliber talent aligned with organizational requirements.
- Ensure vacant positions are filled within agreed timelines and continuously improve time-to-hire and recruitment effectiveness metrics.
- Manage recruitment documentation, offer preparation, approvals, and onboarding processes in compliance with company standards.
Performance Management
- Develop and manage performance metrics, KPIs, and goal-setting processes that drive individual
- and business performance.
- Facilitate the mid-year and annual performance review cycle and provide guidance to managersand employees on performance management processes.
- Analyze performance data, identify trends, and recommend initiatives to strengthen organizational effectiveness.
Learning & Development
- Conduct training needs analysis through performance reviews, competency assessments, and consultations with business leaders.
- Design, coordinate, and deliver training programs align with Group HR to enhance employee
skills, leadership capabilities, and organizational performance.
- Evaluate training effectiveness and implement continuous improvements to maximize learning outcomes.
Talent Management & Succession Planning
- Lead talent review processes and identify high-potential employees using competency
frameworks and organizational requirements.
- Develop and maintain succession plans for critical positions to ensure business continuity.
- Collaborate with department leaders to create and monitor development plans for identified
successors and key talent.
Employee Relations & Engagement
- Foster a positive workplace culture built on engagement, collaboration, recognition, and
continuous improvement.
- Develop and implement employee engagement initiatives that enhance employee satisfaction and retention.
- Manage employee grievances, disciplinary matters, investigations, and workplace conflict resolution in accordance with company policies and applicable labor laws.
- Ensure employee concerns are handled fairly, confidentially, and in a timely manner.
Payroll, Time Management & HR Operations
• Oversee monthly payroll processing and ensure accurate and timely salary payments.
• Review and validate payroll inputs, including attendance, leave records, overtime, allowances,
and deductions.
• Ensure payroll administration complies with company policies and local labor regulations.
HR Policies, Compliance & Governance
- Ensure compliance with all corporate HR policies, local labor laws, and regulatory requirements.
- Develop, review, and update HR policies and procedures to support organizational objectives
and best practices.
HR Business Partnership & Organizational Support
- Act as the primary HR partner for the Country CEO and local management team while ensuring alignment with Group HR strategies and directives.
- Provide HR insights and recommendations on workforce planning, organizational effectiveness, employee engagement, and talent development.
- Support organizational design, workforce planning, restructuring initiatives, and change
management activities.
- Prepare HR metrics, reports, and dashboards to support data-driven decision-making and
business objectives.
Educational Qualifications & Experience :
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; Master’s degree preferred
- Experience: Proven experience as an HR Manager, preferably specializing in PMS and L&D, with a minimum of 10-15 years in a similar role
- Previous experience in Insurance, Banking or Finance industry is preferred
- Fluency in English & Arabic (spoken and written).
Technical Competencies:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant
- software, inclination towards AI.
- HRMS tools and software exposure
- Technologically strong open to explore
- Strong interpersonal skills & Leadership skills
