Who we are?
Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
Responsibilities
- Serve as a strategic advisor to leadership and management teams, fostering strong partnerships and providing expert guidance on people-related matters across all brands and functions.
- Lead workforce planning activities in collaboration with Brand HR and business leaders, ensuring accurate manpower forecasting, budgeting, and resource optimization across both RSC and Operations functions.
- Champion Diversity, Equity & Inclusion (DE&I) initiatives, employee well-being programs, and Corporate Social Responsibility (CSR) activities in alignment with organizational strategy and values.
- Analyze workforce metrics, including turnover, retention, headcount, absenteeism, and engagement, and provide actionable recommendations to leadership to improve organizational effectiveness.
- Oversee payroll-related changes and approvals in accordance with the Delegation of Authority (DOA), ensuring compliance, accuracy, confidentiality, and adherence to internal controls.
- Partner with HRBPs and COEs to drive the performance management cycle, including goal setting, performance reviews, talent assessments, succession planning, and organizational development initiatives.
- Ensure full compliance with local labor laws, social insurance regulations, company policies, and governance requirements, maintaining expert knowledge of employment legislation and minimizing organizational risk.
- Lead employee relations activities, including disciplinary matters, grievance handling, investigations, and conflict resolution, ensuring fair and consistent application of policies.
- Drive employee engagement, recognition, and reward programs, including annual engagement surveys, recognition initiatives, leadership communication, and culture-building activities.
- Manage and enhance employee experience programs, including onboarding, retention, wellness initiatives, and engagement activities to strengthen employer branding and employee satisfaction.
- Facilitate leadership and employee forums, focus groups, and town halls to gather employee feedback, identify improvement opportunities, and support a positive workplace culture.
- Lead, coach, and develop the HR team to ensure high performance, capability building, and continuous improvement within the HR function.
Qualification:
- Bachelor’s degree in human resources, Business Administration, or related field required.
- Master’s degree is a plus.
Experience: -
- 10+ experience in the Human Resources management, and at least 3 years in a managerial position.
